Inside Sales Manager

3 weeks ago


Markham, Canada 8Twelve Mortgage Full time

Overview4 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. This range is provided by 8Twelve Mortgage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$70,000.00/yr - CA$80,000.00/yrAbout the companyJoin the 8Twelve team and be part of revolutionizing the home financing experience in Canada. Our proprietary end-to-end mortgage cloud platform INFIN8 provides brokers and borrowers with a one-stop solution for all their mortgage needs. With real-time analytics and AI, we reduce approval times and identify the best financing solution available in Canada\'s largest selection of mortgages. We proudly partner with 65+ mainstream lenders and over 7,000 products to finance Canadian families\' dream homes.RoleWe are seeking a results-driven Inside Sales Manager to lead and grow our sales team. This role is responsible for driving productivity, improving sales processes, and ensuring accountability across both offshore SDRs and in-house Account Executives. The right candidate thrives in a fast-paced environment, enjoys coaching, and has strong operational discipline.ResponsibilitiesTeam Leadership & Accountability: Manage and hold accountable 10 offshore SDRs and Lead Generators; Oversee 15 in-house Account Executives, with a focus on daily productivity; Host morning sales standby calls and manage afternoon check-ins; Conduct daily 1:1s with SDRs and managers; Manage onboarding and support of new hires, with special focus on their first 14 days; Run weekly pulse check 1:1s to set and track short- and long-term goalsSales Process & Playbooks: Design, implement, and manage SDR and Sales Playbooks, including scripts; Refine sales scripting regularly based on performance and feedback; Create and run roleplay sessions (frame, model, copy, practice, recap); Develop and administer tests for tone, recap, and objection handling; Build and maintain a shadowing program and Gametape program (review recordings); Set up and manage a referral program to drive new businessOperations & Technology: Partner with the tech team to implement and optimize phone systems for inbound/outbound lead calls, SMS and email blast campaigns, daily productivity reports to track performance; Identify and remove blockers to help close deals faster by coordinating with underwritingReporting & Management: Meet with senior management weekly to review performance and progress; Deliver insights and recommendations to improve sales results; Ensure consistent alignment between sales, tech, and underwriting teamsRequirementsProven experience managing inside sales teams and SDRsStrong knowledge of sales processes, call scripting, and objection handlingExcellent communication and coaching skillsComfortable with technology, CRM tools, and call systemsHighly organized, disciplined, and driven to deliver resultsBenefitsLocation: 8Twelve Mortgage, 55 Renfrew Drive, MarkhamSchedule: Full-Time | Monday-Thursday 7:00am-3:00pm | Saturday 10:00am-6:00pm ETCompensation: $80,000 base salary + quarterly bonusEEO Statement: We are an equal opportunity employer and are committed to providing employment spaces in accordance with the Human Rights Code of Canada and the Accessibility for Persons with Disabilities Act of Canada.Apply now and be part of the future of home financing with 8Twelve #J-18808-Ljbffr


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