Strategic Enterprise CSM: Drive Adoption

3 weeks ago


Toronto, Canada Laurel Full time

A leading AI Time platform is seeking an Enterprise Customer Success Manager for their Toronto location. The role involves managing the post-sales relationship with high-value clients, driving product adoption, and ensuring customer satisfaction. Candidates should have 8+ years in Customer Success, strong project management skills, and experience with enterprise-level clients. Excellent communication and data-driven strategies are essential. This position offers competitive salaries and benefits.
#J-18808-Ljbffr



  • Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Rollstack Full time

    A tech company is seeking a Customer Success Manager to enhance client relationships and drive product adoption in Canada. This role involves managing client onboarding, retention strategies, and upsell opportunities while collaborating with cross-functional teams. Ideal candidates have extensive experience in customer success within enterprise environments...


  • Sherbrooke, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwester, Canada Canonical Full time

    A leading open-source software provider is seeking an experienced Enterprise Customer Success Manager to enhance customer relationships and facilitate the adoption of their products. Candidates should have over 5 years of experience in IT, excellent customer-facing skills, and knowledge of cloud technologies. This role offers a remote work environment and a...


  • Toronto, Canada Laurel Full time

    A leading AI solutions company in Toronto is seeking an experienced Enterprise Customer Success Manager to enhance customer engagement and product adoption. This role involves managing key accounts, driving renewal conversations, and collaborating across teams to improve client satisfaction and retention. The ideal candidate has significant experience in B2B...


  • Toronto, Canada Laurel Full time

    A leading AI solutions company in Toronto is seeking an experienced Enterprise Customer Success Manager to enhance customer engagement and product adoption. This role involves managing key accounts, driving renewal conversations, and collaborating across teams to improve client satisfaction and retention. The ideal candidate has significant experience in B2B...


  • Toronto, Canada Laurel Full time

    Base pay range$150,000.00/yr - $220,000.00/yrLaurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to...


  • Trois-Rivières, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwe, Canada Canonical Full time

    A leading technology company is seeking an Enterprise Customer Success Manager to support customers in their journey with cloud and data center technologies. This remote position involves onboarding customers, managing a portfolio, and coordinating project interactions with various teams. Ideal candidates will have extensive IT experience, excellent...


  • Toronto, Canada Recharge Full time

    OverviewWe’re looking for a Senior Manager of Enterprise Customer Success to lead and scale a high-performing team of Senior CSMs supporting our most strategic Enterprise merchants. This role is critical to driving retention, expansion, and long-term value for some of the world’s most recognizable brands. Candidates should bring a strong foundation in...


  • Toronto, Canada PagerDuty Full time

    A leading software company in Toronto is seeking a Strategic Customer Success Manager. The ideal candidate will build relationships with customers, guide adoption of products, and ensure their success. The role requires 10-15 years of relevant experience, strong consulting skills, and knowledge in SaaS. The base salary is 132,000–182,000 CAD, along with...


  • Toronto, Canada PagerDuty Full time

    A leading software company in Toronto is seeking a Strategic Customer Success Manager. The ideal candidate will build relationships with customers, guide adoption of products, and ensure their success. The role requires 10-15 years of relevant experience, strong consulting skills, and knowledge in SaaS. The base salary is 132,000–182,000 CAD, along with...


  • Toronto, Canada Recharge Full time

    Overview We’re looking for a Senior Manager of Enterprise Customer Success to lead and scale a high-performing team of Senior CSMs supporting our most strategic Enterprise merchants. This role is critical to driving retention, expansion, and long-term value for some of the world’s most recognizable brands. Candidates should bring a strong foundation in...