Program Manager, Partnerships

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best‑class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. We’re looking for a Partnerships Program Manager to play a critical role in scaling and executing our partner strategy. In this role, you’ll serve as the engine that takes partnership initiatives from idea to launch—driving cross‑functional coordination, ensuring alignment, and keeping programs on track. You’ll work closely with leadership, internal stakeholders, and our Partner Enablement team to bring initiatives to life that create value for our partners and our business. If you’re highly organized, thrive in fast‑paced environments, and enjoy connecting strategy with flawless execution, this role is for you. Who You Are: You’re a builder and an operator at heart, skilled at turning big ideas into structured programs with clear processes, timelines, and outcomes. Highly organized and detail‑oriented, you excel at keeping complex initiatives on track while collaborating seamlessly with cross‑functional teams like Marketing, Product, Revenue and Finance. You’re proactive and resourceful, anticipating needs before they arise and stepping in to fill gaps to ensure programs succeed. With a data‑driven mindset and natural curiosity, you look to metrics and feedback to continuously improve and optimize. You’re a strong communicator who can simplify complex information, rally stakeholders around shared goals, and thrive in a fast‑paced, high‑growth environment where no two days look the same. Most importantly, you care about helping teams win — ensuring that partnership initiatives are fully supported and set up for success. What You’ll Get to Do: Plan and execute programs: Work with the department director and internal stakeholders to plan partnership programs and initiatives, leading their launch and execution (e.g., partner promotions, integration rollouts, co‑marketing efforts). Cross‑functional collaboration: Partner with Marketing, Product, Revenue Operations, Finance, Sales and Customer Success teams to align resources, timelines, and messaging for all partner initiatives. Enablement support: Collaborate with Partner Enablement Managers to ensure their programs and campaigns are supported with the right assets, tools, and internal communication. Project management: Develop and maintain project trackers, timelines, and process documentation to keep all stakeholders aligned and accountable. Performance tracking: Monitor program progress and performance, identify bottlenecks, and provide recommendations for continuous improvement. Resource creation: Anticipate needs and coordinate the creation of resources (sales collateral, internal training, partner‑facing assets) to support upcoming launches. Execution ownership: Step in where needed to drive day‑to‑day execution—whether that’s organizing partner webinars, coordinating pilot launches, or managing campaign rollouts—ensuring programs move from concept to reality. Success in this Role Looks Like: Partnership programs are launched smoothly, on time, and with clear alignment across teams. Partner Enablement Managers are well‑supported with the tools and resources they need to deliver impactful campaigns. Internal stakeholders are informed, aligned, and accountable throughout program execution. Programs consistently deliver measurable impact and continuously improve through iteration and feedback. What You’ll Bring to the Role: 3+ years of experience in program management, partnerships, account management or coordination roles, ideally in a SaaS, B2B, or channel/partner environment. Strong project management skills, with a track record of managing complex initiatives across multiple stakeholders. Exceptional organizational and communication skills with the ability to influence without authority. Experience developing program assets, communications, or collateral in collaboration with marketing or sales teams. Proficiency with project management tools (e.g., Asana, Notion) and CRM (Hubspot). Ability to work in a fast‑paced, high‑growth environment, balancing strategic planning with hands‑on execution. 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: 1st week of employment is mandatory PTO Start your journey with Roofr by decompressing and recharging - we will see you in week 2 1 Friday off per month (we call those our laundry days) Company wide paid shutdown for the week between Christmas and New Years Flexible time off 80% employer paid benefits RRSP/401k match Generous Parental Leave policy 🤝 Perks: We host 2 retreats per year and great team building activities Ample learning and development opportunities to continue growing your career Home office setup stipend Internet and phone allowance Remote first culture Weekly Friday paydays 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️. ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers. If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com. Your safety and security are important to us — thank you for your vigilance Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. #J-18808-Ljbffr