Application Analyst
1 week ago
Job Title: IT Application Analyst – Warehouse Systems
Position Type: Direct Placement
Salary: $75k to 85k/year
Location: Greater Toronto Area
Work Type: Hybrid, Full-Time
Job Description:
- Our client is hiring an IT Application Analyst to support a major WMS transition from Korber/KoerberE3PL to DOT WMS.
- This role is focused on day-to-day support, stakeholder interaction, configuration, and project execution related to warehouse and distribution technologies.
- You'll work closely with internal teams and external partners to keep operations running smoothly and help drive system improvements.
- The Application Analyst provides daily application support for WMS, picking, shipping, and printing systems.
- Troubleshoot issues, resolve tickets, and support root cause analysis within SLAs.
- Configure WMS based on business needs and participate in testing, SOP development, and training.
- Collaborate with business users, IT, vendors, and warehouse teams to align system functionality with operational goals.
- Support on-site activities including RF equipment, local infrastructure coordination, and physical presence as needed.
- Assist in the rollout of projects, including requirement gathering, planning, documentation, and execution.
- 5+ years' experience in Application Support, Business Analysis, or similar roles.
- Strong understanding of WMS in a supply chain environment (Korber/Körber/Koerber and/or DOT WMS preferred).
- Hands-on experience with systems integrations (EDI, APIs), and warehouse tech like RF scanning and shipping platforms.
- Strong communication and stakeholder engagement skills.
- Ability to balance multiple support and project initiatives and thrive in a fast-paced environment.
- Proficiency in MS Office (Excel, Visio, Project); SQL and BI tool experience is an asset.
Nice to Have:
- Experience in 3PL or logistics environments.
- Lean/Six Sigma or other process improvement certifications.
- Experience with tools like Wrike or ManageEngine.
- Exposure to Agile or Release Management practices.
Additional nice-to-have skills:
- SQL.
- EDI flows (940, 945, 956, etc).
-
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