Application Analyst

1 week ago


Mississauga, Ontario, Canada Global Technical Talent Full time

Job Title: IT Application Analyst – Warehouse Systems
Position Type: Direct Placement
Salary: $75k to 85k/year
Location: Greater Toronto Area
Work Type: Hybrid, Full-Time

Job Description:

  • Our client is hiring an IT Application Analyst to support a major WMS transition from Korber/KoerberE3PL to DOT WMS.
  • This role is focused on day-to-day support, stakeholder interaction, configuration, and project execution related to warehouse and distribution technologies.
  • You'll work closely with internal teams and external partners to keep operations running smoothly and help drive system improvements.
Key Responsibilities:
  • The Application Analyst provides daily application support for WMS, picking, shipping, and printing systems.
  • Troubleshoot issues, resolve tickets, and support root cause analysis within SLAs.
  • Configure WMS based on business needs and participate in testing, SOP development, and training.
  • Collaborate with business users, IT, vendors, and warehouse teams to align system functionality with operational goals.
  • Support on-site activities including RF equipment, local infrastructure coordination, and physical presence as needed.
  • Assist in the rollout of projects, including requirement gathering, planning, documentation, and execution.
What You Bring:
  • 5+ years' experience in Application Support, Business Analysis, or similar roles.
  • Strong understanding of WMS in a supply chain environment (Korber/Körber/Koerber and/or DOT WMS preferred).
  • Hands-on experience with systems integrations (EDI, APIs), and warehouse tech like RF scanning and shipping platforms.
  • Strong communication and stakeholder engagement skills.
  • Ability to balance multiple support and project initiatives and thrive in a fast-paced environment.
  • Proficiency in MS Office (Excel, Visio, Project); SQL and BI tool experience is an asset.

Nice to Have:

  • Experience in 3PL or logistics environments.
  • Lean/Six Sigma or other process improvement certifications.
  • Experience with tools like Wrike or ManageEngine.
  • Exposure to Agile or Release Management practices.

Additional nice-to-have skills:

  • SQL.
  • EDI flows (940, 945, 956, etc).
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