Full Time Senior Program Manager Full Time Senior Program Manager

1 month ago

Oakville, Canada BioScript Logistics Inc. Full time
p>BioScript Solutions Ontario Office
Oakville, ON L6H 1A7, CAN

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we’re proud to be a Canadian leader in specialty health care.

Your future starts here

Reporting to the Director of Patient Programs, the Senior Program Manager will be responsible for inspiring and leading a team of Program Managers in developing and executing patient support programs. The role will include direct oversight of a team of Program Managers and accountability for the delivery of patient care, operational quality, and partner satisfaction for those patient support programs. It will also require you to create collaborative networks internally and work cross-functionally with all organizational departments.

Ensure operations are delivered in compliance with regulatory, partner, and quality guidelines;Ensure strong team engagement across managed programs.Co-create solutions with partners, program managers, and cross-functional units to enhance the patient journey;Provide support in RFPs, contract negotiations, and program launches;Support the Director of Patient Programs in special projects/initiatives which may include planning, resource allocation, financial reviews, and implementation of change;Responsible for reporting any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements;

What you’ll bring to our team

  • Experience building and leading strong collaborative, cross-functional teams with both internal and external stakeholders;
  • Minimum of 3 years experience in partner relationship and account management;
  • A minimum of 2 years experience leading patient support programs or other business process outsourcing delivery teams, preferably in a healthcare setting;
  • Extensive experience and knowledge of Oncology PSP operations and reimbursement is a strong asset;
  • Extensive experience and knowledge of Rare Disease PSP operations and reimbursement is a strong asset;
  • Significant experience in project management and change management, with a demonstrated ability to effectively manage timelines to ensure delivery of project objectives;
  • Ability to communicate effectively both orally and in writing, as well as strong presentation skills;
  • Excellent critical thinking skills and demonstrated ability to prioritize multiple projects/tasks;
  • Familiarity with electronic data management systems;
  • Bilingual proficiency in written and verbal English and French is an asset;
  • Project management designation/certificate is a strong asset.

Job Status: Full Time, Permanent

Job Location: Greater Toronto Area

Application Deadline: November 27, 2024

As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities to national charitable and environmental initiatives, our team's passion for creating change extends from patient care to community care. As a people-centric organization, we’re committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

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