DCM/FINEOS System Management Coordinator
7 days ago
As DCM/FINEOS System Management Coordinator, you design, configure, administer, maintain and upgrade the DCM (Disability Claims Management) system according to the organization's needs. You play a leadership role for the business sector and for various practitioners and suppliers on files and projects involving development and complex, innovative strategic initiatives including systems development, configuration and identifying patches. Your initiatives require extensive, in-depth knowledge of your line of work. You make recommendations on the development and execution of projects and initiatives with a high degree of operational and conceptual complexity. You use your analytical skills and comprehensive, detailed understanding of your line of business and the organization. Coordination is critical. You interact with many different partners working in a wide range of fields. Interpersonal savvy is therefore essential. You serve as a specialist advisor, integrator and subject matter expert, as well as a resource person and coach for decision-making bodies. More specifically, you will be required to:
- Lead large-scale development projects, initiatives and activities in your specialty area that have a major impact on the entire organization
- Analyze and support the business sector's needs and advise on the positioning, planning, development, execution and monitoring of strategic projects and initiatives under your responsibility
- Guide the development teams in their analyses and solve operational problems that arise during projects, so that the proposed solutions are consistent and factor in user needs, system architecture and constraints
- Update policies, standards, models, functional solutions and programs to support your unit's strategic projects and initiatives
- Identify and analyze major issues Diagnose issues and make recommendations to decision-making bodies
- Represent your unit before decision-making bodies and ensure alignment with our supplier
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
*Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of six years of relevant experience in systems management and testing
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Familiarity with the DCM/FINEOS system
Action oriented, Interpersonal Savvy, Strategic mindset
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