Accounts Receivable Specialist

2 weeks ago


Coquitlam, Canada Natural Factors Full time

Join to apply for the Accounts Receivable Specialist role at Natural Factors. The Accounts Receivable Specialist assists the Credit Manager and team in collecting money owed on customer accounts, reconciling customer accounts, and answering questions from internal and external customers while upholding our commitment to sustainability and our core values. Permanent Full-Time (40 hours) Monday to Friday 8:00 am – 4:30 pm; Hybrid In this role, you will: Reconcile Accounts Receivable accounts including investigating customer claims, issuing and applying credits, and performing collections. Assess the risk level and credit worthiness of customers based on past history and credit reports, identifying risk indicators through conversation. Work with international customers and payment securities such as Letter of Credit and Documentary Collections. Ask appropriate questions to gain insight into a customer’s financial situation, intent, and overall character. Analyze documents, references, and credit reports to ensure proper securities are obtained for establishing payment terms and credit limits for new accounts. You have: Financial Management or Accounting Diploma, or equivalent experience (3+ years). High proficiency with Microsoft Word and Excel. Experience with high‑volume key accounts. High proficiency with written and spoken English. Knowledge of Syspro or similar accounting software (asset). Proficiency with written and spoken French (asset). Customer service and collection experience (asset). You get: Great benefits: health care, health & personal spending accounts, wellness days, Employee & Family Assistance Program. Company‑provided RRSP. Loyalty share program (based on service length). $300 per year to spend on company products. Employee discount pricing. Employee appreciation events & rewards. Free onsite parking. Bus pass reimbursement. Exclusive discounts with various vendors. Why us? We’re much bigger than you think, 30+ natural health brands loved across North America. Proudly Canadian‑owned & operated and a Certified B Corp company. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. #J-18808-Ljbffr



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