Sales Coach

Join to apply for the Sales Coach role at TP Talent Acquisition Leader in TP Canada | Passion for People & Culture through Recruitment About Us Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, the company has developed an efficient and responsible hybrid organization, combining work‑from‑home and on‑site solutions, with around 50% of employees now working remotely. Teleperformance also provides services in 300 languages and dialects. Teleperformance is ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine and has earned best‑employer certification in 64 countries, covering more than 97% of the total workforce. Our Work Culture Autonomous – We encourage and trust your decision‑making skills. Progressive work environment – If you have the skills to prove you can grow, we have all ladders for you. Flexible – We believe in results. Innovative – All ideas matter. Inclusive – Everyone is included and everyone wins. Key Responsibilities New Hire Sales Training: Design and deliver comprehensive foundational sales skills training for all new hires, ensuring a consistent, high‑quality onboarding experience. Advanced Sales Skill Development: Design and facilitate upskilling and progressive sales training programs to continually elevate the sales acumen of the existing team. Building a Sales Culture & Leadership Enablement: Collaborate closely with leadership to foster a vibrant, high‑performance sales culture, coaching leaders on effective sales mentorship, motivation, and embedding sales principles into daily operations. Performance Monitoring & Feedback Monitor team/program level sales performance to identify coaching opportunities at the leadership level. Provide actionable feedback and conduct regular coaching sessions. Align training objectives with key business goals and sales metrics. Gather feedback from participants and stakeholders to refine training initiatives. Stay updated on industry trends and best practices to ensure training relevance. Utilize tools and data analytics to assess training impact and iterate improvements. Requirements Bachelor’s degree in Business, Sales, Communications, or a related field (preferred). At least 3 years of proven experience in a sales coaching, training, or sales leadership role. Strong understanding of foundational and advanced sales techniques, accompanied by excellent facilitation, presentation, and interpersonal communication skills. Experience designing, implementing, and evaluating sales training programs. Skilled in coaching both individual contributors and leaders to improve performance, with the ability to motivate and influence all levels. Ability to navigate a complex sales environment and bridge conversations across all organizational levels. Strong analytical mindset with the ability to use data to drive coaching strategies. Familiarity with sales enablement tools, CRMs, and performance dashboards. Ability to organize work independently and meet agreed‑upon timelines. Robust career path supported by self‑assessments, virtual training, and a guided curriculum that allows vertical and horizontal growth across our multiple lines of business. Competitive salary with incentive programs. Positive and supportive environment. Medical and dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs. Schedule Onsite role; hours of operation are 5 days a week between Monday and Sunday, depending on client/business requirements. Flexibility around schedule is a must for this role. Location Candidates are advised to be within travel distance from our primary location at Yonge & Eglinton and/or our secondary location at The Well, Toronto. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Training Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr