Temporary Sales Associate-Toronto Eaton Centre

Overview Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Reports to: Store Manager Seasonal Temporary Associate – Sale & Sales Support The Temporary Associate role is part of the store’s overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most Coach customers and we are looking for passionate brand ambassadors to add to our store teams. Among other things, individuals in this role will: Engage customers using the Coach Experience Service expectation and selling behaviors Interact genuinely and naturally with the customer Maintain accuracy when operating POS and adhere to Coach cash handling policy Ensure accurate email/name and data capture where permitted by law Ensure proper phone etiquette is upheld when answering store calls Drive conversion through client engagement and omni selling techniques Support back of house tasks as needed Represent Coach brand appropriately Basic computer skills Ability to execute at a fast pace Attention to detail and accuracy Able to climb, bend and kneel Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays Competencies Our Competencies for All Employees Courage: Provides current, direct, complete, and actionable feedback; addresses issues promptly and directly. Creativity: Generates new and unique ideas; connects unrelated notions and adds value in brainstorming. Customer Focus: Meets customer expectations; builds relationships and trust. Dealing with Ambiguity: Adapts to change and acts without complete information when needed. Drive for Results: Consistently strives to exceed goals and deliver results. Interpersonal Savvy: Builds rapport and uses diplomacy to handle varied interactions. Learning on the Fly: Learns quickly, open to change, and seeks solutions when facing unfamiliar tasks. Our Competencies for All People Managers Strategic Agility: Anticipates trends and articulates future possibilities with clear visions. Developing Direct Reports and Others: Provides development opportunities and meaningful feedback. Building Effective Teams: Creates morale, open dialogue, and a sense of belonging within the team. Coach is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and relate to the requirements of the position, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or other legally protected bases. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits, see the U.S. Store Compensation & Benefits information. General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Seniority level Entry level Employment type Temporary Job function Sales, Other, and Customer Service Industries Retail Apparel and Fashion Manufacturing Retail #J-18808-Ljbffr