Salesforce Solution Engineer

Join to apply for the Salesforce Solution Engineer role at NeuraFlash Why NeuraFlash, part of Accenture: At NeuraFlash, part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we’ve earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. NeuraFlash, part of Accenture is growing and hiring a Solutions Engineer. As a member of our Solutions Engineering team, you’ll be heavily involved in the pre‑sales process for a variety of cutting‑edge technology projects primarily with Salesforce, Agentforce, and more Working closely with and reporting to our Senior Director of Solutions Engineering, you will be responsible for demonstrating and creating value for NeuraFlash, part of Accenture services and products for Salesforce, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for projects. As a Solution Engineer, you’ll also contribute to our product development efforts and Service/Agentforce Product Portfolio through field feedback to our Product Managers. Our Product Managers collaborate closely with our Practice Leads and establish a best‑in‑class pre‑sales process to provide high growth and penetration into key accounts in the Salesforce ecosystem. What you’ll do Demonstrate Salesforce and NeuraFlash, part of Accenture’s products/assets to customers Lead discovery sessions, presentations, and workshops with prospects and customers Gather requirements for large‑scale service transformation projects Create compelling demos and deliver to customers and prospects, showcasing the power of the Salesforce platform and the value of NeuraFlash, part of Accenture as a Consulting Partner Create and modify Proposals SOW’s and create responses to RFP’s working alongside the NeuraFlash, part of Accenture delivery team Help maintain and update lead management, pipeline & forecasting in Salesforce Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements Learn about Salesforce, Agentforce, Einstein, AWS and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs Collaborate closely with delivery to develop project scope & estimates and execute our pre‑sales process to the highest degree Provide customer feedback and solutions to product management to continue to advance our portfolio of AppExchange products Continuously ensure the highest possible level of customer experience Drive innovation in the areas of Salesforce capabilities and AI in full partnership with NeuraFlash, part of Accenture’s AI teams Required qualifications 2‑3 years experience selling CRM solutions/services—preferably Salesforce and Agentforce or a similar technology 2‑3 years in customer‑facing role, preference for Pre‑Sales/Solution Engineering experience B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience Preferred skills 2‑3 years in a consulting role Expert understanding of contact center telephony solutions Solid understanding of the Salesforce platform & architecture A keen interest in learning rapidly in the AI space Strong customer‑facing skills Attention to detail with great communication skills Team player Passion to succeed and drive the company forward Benefits & work style Remote & In‑Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or one of over half our NeuraFlash, part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done. Collaboration: Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate: We take our work seriously, but we don’t take ourselves too seriously. Whether it’s an arm wrestling contest, costume party, or ugly holiday sweaters, our teams love to have fun. #J-18808-Ljbffr