Salesforce Solution Engineer

Overview NeuraFlash, Part of Accenture, is redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. NeuraFlash, Part of Accenture is growing and hiring a Solutions Engineer . As a member of our Solutions Engineering team, you will be heavily involved in the pre‑sales process for a variety of cutting‑edge technology projects primarily with Salesforce, Agentforce, and more Working closely with and reporting to our Senior Director of Solutions Engineering, you will be responsible for demonstrating and creating value for NeuraFlash, Part of Accenture services and products for Salesforce, building technical credibility in compelling demonstrations, and creating accurate and competitive proposals for projects. As a Solution Engineer, you’ll also contribute to our product development efforts and Service/Agentforce Product Portfolio through field feedback to our Product Managers. Our Product Managers collaborate closely with our Practice Leads and establish a best‑in‑class pre‑sales process to provide high growth and penetration into key accounts in the Salesforce ecosystem. Responsibilities Demonstrate Salesforce and NeuraFlash, Part of Accenture's products/assets to customers Lead discovery sessions, presentations, and workshops with prospects and customers Gather requirements for large‑scale service transformation projects Create compelling demos and deliver to customers and prospects, showcasing the power of the Salesforce platform and the value of NeuraFlash, Part of Accenture as a Consulting Partner Create and modify Proposals SOW's and respond to RFP's working alongside the NeuraFlash, Part of Accenture delivery team Help maintain and update lead management, pipeline & forecasting in Salesforce Act as liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements Learn about Salesforce, Agentforce, Einstein, AWS and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs Collaborate closely with delivery to develop project scope & estimates and execute our pre‑sales process to the highest degree Provide customer feedback and solutions to product management to continue to advance our portfolio of AppExchange products Continuously ensure the highest possible level of customer experience Drive innovation in the areas of Salesforce capabilities and AI in full partnership with NeuraFlash, Part of Accenture's AI teams Qualifications 2‑3 years experience selling CRM solutions/services—preferably Salesforce and Agentforce or a similar technology 2‑3 years in a customer‑facing role, preference for Pre‑Sales/Solution Engineering experience B.S. in Computer Science, Mathematics, Engineering, or a similar technical degree or equivalent experience Preferred Skills 2‑3 years in a consulting role Expert understanding of contact center telephony solutions Solid understanding of the Salesforce platform & architecture A keen interest in learning rapidly in the AI space Strong customer‑facing skills Attention to detail with great communication skills Team player Passion to succeed and drive the company forward Benefits and Other Perks Remote & In‑Person: Flexibility to work out of our HQ in Massachusetts, one of our regional hubs, or remotely—keeping everyone connected and unified as one team. Travel: Certain roles may include up to 25% travel if desired. Flexibility: We value results over hours, supporting life‑work balance. Collaboration: Your voice counts—town halls, company meetings, and open feedback channels are part of our culture. Celebrate Often: We celebrate successes with team events, contests, and holiday traditions. Seniority level Entry level Employment type Full‑time Job function Engineering and Information TechnologyIndustries: Software Development #J-18808-Ljbffr