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Manager, Account Receivable

2 months ago

Markham, Canada Accoravillage Full time

Role: Manager, Account Receivable

Status: Regular, Full Time

Reports to: Director, Billing and Receivables

About Metergy Solutions Inc. (“Metergy”)

As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years. We help our customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, we have the knowledge, equipment, and staff to deliver a comprehensive solution from design to implementation to billing. We are focused on maintaining strong customer relationships and value team collaboration to achieve our goals. For more information about Metergy, please visit us online here.

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise, and global reach.

Our Mission

Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption.

Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.

Position Summary

As the Accounts Receivable Manager, you will play a crucial role in ensuring the financial health of our organization by managing the accounts receivable function efficiently. You will be responsible for overseeing all aspects of accounts receivable, including collections and credit management.

The ideal candidate will possess strong leadership qualities, exceptional organizational skills, and an understanding of accounting principles. Leading a high-performing team to develop standards, practices, tools, and KPI measures to drive outcomes in collections, credit management, and collection agencies.

If you have excellent communication skills, a passion for leveraging account receivable expertise, and collection techniques to drive high performance, come and join our team.

Key Responsibilities:

  1. Credit and Collection Management:
  2. Develop and implement effective collection strategies to minimize outstanding receivables.
  3. Monitor accounts aging and follow up on overdue bill payments.
  4. Manage an innovative 3rd party collection vendor and collection strategies.
  5. Review and update credit terms and policies as needed.
  6. Manage effective disconnection and reconnection for accounts in arrears and related administrative work.
  7. Conduct deep dive analysis into operational areas to provide analysis on account receivable key performance indicators.
  8. Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
  9. Provide monthly management insight for performance and opportunities.
  10. Accountable for formal presentations and communications to all levels of the organization (e.g., Monthly Business Review).
  11. Accountable for understanding regulation changes and launching organizational projects to support changes in all impacted areas in submetering.
  12. Inspire and build leaders, and set an environment that leads to success incorporating a continuous improvement and customer-centric focus supplemented with a sense of urgency.
  13. Work closely with the Customer and Client Success teams to address collection-related issues and communication.
  14. Provide leadership and guidance to a team of Credit and Collection specialists.
  15. Foster a collaborative and innovative team environment focused on continuous improvement and excellence.
  16. Conduct regular performance evaluations and provide coaching and development opportunities for team members.
  17. Lead internal and external resources to execute advanced collection performance.

Qualifications:

  • University Degree, College Diploma, or equivalent in Accounting, Business, or a related field.
  • Bachelor's degree in (BBA) Accounting, Finance, Business, or a related field. CPA or relevant certification (preferred).
  • Three (3) years of collections experience in a Credit and collections role.
  • Experience and management of high-performing teams.
  • Experience with customer billing environments with large transaction volumes within North American jurisdictions (preferred).
  • Experience in advanced data analytics experience.
  • Strong organizational abilities and attention to detail.
  • Championing collaboration, outstanding cross-functional partnership, and communication skills, including interacting with senior leadership.
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