Portfolio Program Manager

2 weeks ago

Mississauga, Canada Natural Factors Full time

Join a tech company that’s making a difference in healthcare.

At Sectra, we take a lot of pride as a market leader in medical IT and secure communications. Our customers operate in some of society’s most critical functions, and we are uniquely positioned to help them optimize patient-centered care. Our modular and scalable enterprise imaging solutions allow healthcare providers to grow from ology to ology, while our encrypted communication systems protect the most sensitive information around the world.

What's exciting about this role?

This role is an exciting opportunity for individuals who are passionate about both leading teams and shaping impactful projects. It offers the chance to make a meaningful difference in healthcare technology while continuously evolving your leadership and strategic management skills. Your contributions will be instrumental in ensuring that the organization remains at the forefront of innovation and excellence within the PACS solutions domain.

Program Portfolio Oversight:

  1. Participate in creation and refinement of Statement of Work (SOW) with new projects and add-ons going into the pod.
  2. Act as the Agile lead for the pod.
  3. Allocate resources for customers across install base, new projects, and support activities.
  4. Identify and participate in process enhancement within department goals.
  5. Attend Kick off meetings, Customer Ops meetings for your portfolio, and project leadership meetings as required.
  6. Monitor risk throughout the project lifecycle work with project managers and ensure that appropriate actions are taken to address any emerging challenges.
  7. Report on team velocity, team capacity and changes, project timelines and risk mitigation.
  8. Ensure team members adopt tools used in the Agile process.

Line Management:

  1. Set clear performance expectations, objectives, key performance indicators (KPIs) and monitor for each team member.
  2. Conduct regular one-on-one meetings with direct reports and identify areas for improvement and development, and check in on individual well-being.
  3. Take part in the recruitment and onboarding of new team members within the portfolio.
  4. Provide updates on team performance, accomplishments, challenges, and resource needs.
  5. Manage time off and time reporting.
  6. Own the performance management lifecycle for each team member.
  7. Monitor training for each team member.

How we make your job meaningful and rewarding:

As the newest Sectra operation, Sectra Canada has the best of both worlds. We embody the energy of a young startup yet enjoy the stability of a well-established brand with vast global experience and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in people’s lives every day.

In addition to competitive salary and performance-based incentives, we offer plenty of exciting benefits and perks, including:

  1. Education assistance for team members to continuously enhance their knowledge.
  2. Robust health, dental and vision benefits, effective the month following your start date.
  3. Monthly health spending account.
  4. RRSP matching after 3 months of employment.
  5. Reimbursement of home internet expense.
  6. Minimum 4 weeks of vacation.
  7. Hybrid environment.

So, are you a fit?

We hire for attitude and ability, train for skill. Our people have the knowledge to meet expectations, but more importantly the passion to exceed them consistently. We’re all about learning from and challenging each other and going all in for every customer. To add to our amazing team, these attributes will be crucial to your success:

  1. A drive to make things happen.
  2. A longing to make a difference in the healthcare industry.
  3. A hunger to learn and improve at every opportunity.
  4. A true team player eager to share your knowledge with the team.

Think you’ve got what it takes? Great. Here's a few more boxes we’re also hoping you can tick:

  1. Bachelor's degree in business or related industry experience.
  2. Fluency in English (Fluency in French is an asset).
  3. At least 5 years of work experience as a program or portfolio manager.
  4. At least 3 years of work experience as a People leader.
  5. Successful management of large, multi-facility, enterprise projects.
  6. Working knowledge of Infrastructure/IT.
  7. Also nice to have: Have a PMP certification.
  8. Know Scrum for Deployment.
  9. Have a working knowledge of PACS/Radiology/DICOM and HL-7.
  10. Are innovative, drive change and look for improvements.

Our salary range for this role falls between $115,200 and $141,200. The final salary offer will depend on several key factors, including the candidate's level of experience, their specific skill set, and the overall alignment with the job requirements. Other considerations may include the candidate’s education, certifications, and any additional relevant qualifications. We aim to offer a competitive salary that reflects the value each individual brings to our team.

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