English Lead

2 weeks ago


St Catharines, Canada Goodwill Industries Niagara Full time
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  1. Responsible for supervising store personnel and store activities in the absence of/and at the direction of the Store Manager and Assistant Manager.
  2. Assisting in training of employees and volunteers; li>
  3. Performs all administrative and clerical duties including making bank deposits and securing the building in accordance with established guidelines in the absence of the Store Manager and Assistant Manager.
  4. Merchandises as per company policy; li>
  5. Ensures that the quality and quantity of textile and wares production meets benchmarks.
  6. Issues refunds, tax receipts, resolves customer complaints and ensures that customers and donors receive prompt, courteous service.
  7. Reports known or suspected security and/or theft problems to the Store Manager, Assistant Manager or other member of senior management team.
  8. Previous leadership experience in a retail environment an asset.
  9. Strong interpersonal and communication skills with excellent command of the English language both written and verbal.
  10. Basic computer skills using Microsoft Office (Word, Excel) and email software.
  11. Valid Driver’s License and transportation.

    Goodwill is committed to supporting the Niagara Community. We are proud to offer our employees a generous compensation package and the chance to support their community F. accredited and are pleased to have been supporting our local communities since 1994. For more information, go to www.goodwillniagara.com, and look for us on Facebook, Instagram, LinkedIn and Twitter.

    Job Types: Full-time, Permanent

    Pay: $19.75 per hour

    Expected hours: 37.5 per week

    Benefits:

    • Casual dress
    • Employee assistance program
    • Store discount

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Weekends as needed

    Experience:

    • Customer service: 1 year (preferred)
    • Retail management:


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