English Department Lead

1 week ago


St Catharines, Ontario, Canada Goodwill Industries Niagara Full time
Job Overview
The English Department Lead is responsible for overseeing store operations in the absence of or at the direction of the Store Manager and Assistant Manager. This role requires a strong leader who can effectively manage employees, ensure customer satisfaction, and maintain a safe and secure work environment.

Salary and Benefits
$19.75 per hour, 37.5 hours per week. Goodwill offers a competitive benefits package, including casual dress, employee assistance program, and store discount.

Job Responsibilities
This role involves supervising store personnel, assisting with employee training, performing administrative duties, merchandising, and ensuring quality and quantity production meets benchmarks. The successful candidate will also be responsible for issuing refunds, resolving customer complaints, and maintaining a clean and neat work environment.

Requirements
Previous leadership experience in a retail environment is an asset. Strong interpersonal and communication skills are essential, as well as excellent command of the English language both written and verbal. Basic computer skills using Microsoft Office (Word, Excel) and email software are required. A valid Driver's License and transportation are necessary for this role.

About Goodwill
Goodwill Industries Niagara is committed to supporting the local community. We offer a generous compensation package and opportunities for professional growth. Our team is dedicated to making a positive impact in our community, and we invite you to join us in this mission.

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