Truck & Transport Technician Support Specialist - Customer Support - Peterbilt
2 weeks ago
Brandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location.In this position, your primary responsibility will be providing technical truck assistance to the Brandt Truck & Trailer service teams. The ideal candidate for this role should have a background as a technician with experience in truck troubleshooting. Additionally, they should possess proficient computer skills and effective communication abilities. The successful candidate will play a proactive role in repairs and lifecycle planning, leveraging the latest technologies and available equipment data to provide recommendations that enable our technicians to expedite machine repairs and enhance efficiency. This position is also a crucial link between Brandt technicians and engineers at our Peterbilt facilities. This opportunity is well-suited for experienced technicians with a keen interest in technology and individuals with a technology-focused background and a flair for mechanical systems.Duties & ResponsibilitiesManage technical assistance requests from Brandt Service teams using the “Total Customer Solutions” (TCS365) from Paccar.Investigate and research the factory’s platform data to diagnose and troubleshoot issues that are hard to fix.Leverage Paccar technologies to diagnose and assist Brandt service teams with troubleshooting.Effectively communicate the appropriate actions to the service technician via telephone, e-mail or ticketing system.Follow up on previous recommendations to ensure problem resolution, identify learning opportunities and document the insight.Identify and communicate opportunities for technician training and development.Collaborate closely with the Machine Monitoring, Brandt Service Times, and Proactive Maintenance teams to address equipment abnormalities, streamline quoting processes, and identify revenue-generating opportunities.Meet Key Performance Indicators (KPIs) for the Brandt Technical Assistance Center (BTAC).Update and maintain the Technical Solution Database.Develop repair procedures for emerging issues, product enhancements, and warranty work to enhance technician efficiency and increase revenue.Other duties may be assigned #J-18808-Ljbffr
-
Regina, Canada Brandt Group of Companies Full timeJoin to apply for the Truck & Transport Technician Support Specialist - Customer Support - Peterbilt role at Brandt Group of CompaniesBrandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location.In this position, your primary responsibility will be...
-
Regina, Canada Brandt Full timeBrandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location. Duties & Responsibilities: - Manage technical assistance requests from Brandt Service teams using the “Total Customer Solutions” (TCS365) from Paccar. - Investigate and research the...
-
Truck & Transport Technician - Peterbilt
2 days ago
Regina, Canada Brandt Full timeBrandt is currently seeking a Truck & Transport Technician for our Regina Peterbilt location. This position is responsible for the diagnostics, repair and maintenance of trucks, trailers, coaches, and buses in a shop environment. Duties & Responsibilities - Evaluate the working condition of, diagnose, assemble/disassemble and repair the on road equipment...
-
Evening Shift Truck
2 days ago
Regina, Canada Brandt Full timeBrandt is currently seeking a Truck & Transport Technician for an evening shift for our Regina Peterbilt location. This position is responsible for the diagnostics, repair and maintenance of trucks, trailers, coaches, and buses in a shop environment. Duties & Responsibilities - Evaluate the working condition of, diagnose, assemble/disassemble and repair the...
-
Heavy Equipment Truck Technician
1 week ago
Regina, Canada Brandt Full time**We are currently seeking a Heavy Equipment Truck Technician to join our Peterbilt dealership in Regina, SK. **The **Truck Technician** position is responsible for the repair and maintenance of Truck & Trailer based equipment and attachments in a shop environment. Duties & Responsibilities - Efficiently and effectively evaluate the working condition of,...
-
Regina, Canada Brandt Group of Companies Full timeA leading transportation company is seeking a Truck & Transportation Technician Support Specialist based in Regina. The role focuses on providing technical assistance to service teams, troubleshooting issues, and enhancing technician efficiency. Ideal candidates should have a technician background, strong computer skills, and effective communication...
-
Heavy Duty Shop Foreman
5 days ago
Regina, Canada Brandt Full timeBrandt Tractor Ltd is currently seeking a Service Foreman reporting to our Regina Peterbilt location for an evening shift. The successful applicant for this position will be responsible to help ensure: customer repair estimates are sent in a timely manner, customers are provided with a high level of customer service and communication, repair timelines and...
-
Foreman - Regina Peterbilt
4 days ago
Regina, Canada Brandt Full timeBrandt Tractor Ltd is currently seeking a Foreman reporting to our Regina Truck & Trailer (Peterbilt) location. The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Truck & Trailer Regina Service Department, advising and making recommendations to the...
-
Truck and Transport Service Technician
6 days ago
Regina, Canada Roadside Truck & Trailer Repair LTD. Full timeWork Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Work setting**: - Willing to relocate - ** Tasks**: - Adjust, repair or replace parts and components of commercial transport truck systems - Discuss work with supervisor -...
-
Service Writer
7 days ago
Regina, Canada Brandt Full timeBrandt is currently seeking a Temporary Service Writer for our Regina Truck & Trailer (Peterbilt) location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to...
