Truck & Transport Technician Support Specialist

1 week ago


Regina, Canada Brandt Full time

Brandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location.

Duties & Responsibilities:

- Manage technical assistance requests from Brandt Service teams using the “Total Customer Solutions” (TCS365) from Paccar.
- Investigate and research the factory’s platform data to diagnose and troubleshoot issues that are hard to fix.
- Leverage Paccar technologies to diagnose and assist Brandt service teams with troubleshooting.
- Follow up on previous recommendations to ensure problem resolution, identify learning opportunities and document the insight.
- Identify and communicate opportunities for technician training and development.
- Collaborate closely with the Machine Monitoring, Brandt Service Times, and Proactive Maintenance teams to address equipment abnormalities, streamline quoting processes, and identify revenue-generating opportunities.
- Meet Key Performance Indicators (KPIs) for the Brandt Technical Assistance Center (BTAC).
- Update and maintain the Technical Solution Database.
- Develop repair procedures for emerging issues, product enhancements, and warranty work to enhance technician efficiency and increase revenue.
- Other duties may be assigned

LI-onsite

Required Experience
- Previous mechanical experience in a truck is required. (5 years minimum).
- Truck and Coach Technician (310T) or Red Seal certificate is required.
- Experience in CAT, Cummins and PACCAR engines is required.
- Experience with electrical diagnosis /troubleshooting and aftertreatment systems is considered an asset.
- Knowledge of dealership service departments.
- Ability to filter and correlate data from different sources to formulate accurate recommendations.
- Familiarity with the maintenance or repair process, inspection, and equipment lifecycle planning.
- Must have a working knowledge of Microsoft suite of tools.



  • Regina, Canada Brandt Group of Companies Full time

    Join to apply for the Truck & Transport Technician Support Specialist - Customer Support - Peterbilt role at Brandt Group of CompaniesBrandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location.In this position, your primary responsibility will be...


  • Regina, Canada Brandt Group of Companies Full time

    Brandt is currently seeking a Truck & Transportation Technician Support Specialist based in either our Mississauga Peterbilt or Regina Customer Support Centre location.In this position, your primary responsibility will be providing technical truck assistance to the Brandt Truck & Trailer service teams. The ideal candidate for this role should have a...


  • Regina, Canada Brandt Group of Companies Full time

    A leading transportation company is seeking a Truck & Transportation Technician Support Specialist based in Regina. The role focuses on providing technical assistance to service teams, troubleshooting issues, and enhancing technician efficiency. Ideal candidates should have a technician background, strong computer skills, and effective communication...


  • Regina, Canada Roadside Truck & Trailer Repair LTD. Full time

    Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Work setting**: - Willing to relocate - ** Tasks**: - Adjust, repair or replace parts and components of commercial transport truck systems - Discuss work with supervisor -...


  • Regina, Canada Brandt Full time

    Brandt is currently seeking a Truck & Transport Technician for our Regina Peterbilt location. This position is responsible for the diagnostics, repair and maintenance of trucks, trailers, coaches, and buses in a shop environment. Duties & Responsibilities - Evaluate the working condition of, diagnose, assemble/disassemble and repair the on road equipment...

  • Truck Technician

    2 days ago


    Regina, Canada K&D TRUCK PARTS Full time

    Are you looking for a fun energetic team to work with? we're it! Our positive company culture is something we pride ourselves on. Do your own research and if you think you're a fit we'd love to hear from you. K&D Truck Parts is currently seeking a highly skilled and experienced Truck and Transport Mechanic to join our team. As a Truck and Transport...

  • Evening Shift Truck

    2 days ago


    Regina, Canada Brandt Full time

    Brandt is currently seeking a Truck & Transport Technician for an evening shift for our Regina Peterbilt location. This position is responsible for the diagnostics, repair and maintenance of trucks, trailers, coaches, and buses in a shop environment. Duties & Responsibilities - Evaluate the working condition of, diagnose, assemble/disassemble and repair the...


  • Regina, Canada Seaboard Transport Group Full time

    **JOIN OUR FAMILY TODAY!** We are currently hiring in** Regina** for **Class 1 Owner Operators**. R&G Transport is a member of the Seaboard Transport Group of companies. The Seaboard Transport Group of Companies is recognized by major petroleum producers for superior performance in safety, product handling and service. Seaboard has over 50 years of...

  • Dump Truck Driver

    7 days ago


    Regina, Canada AURA TRANSPORT Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 40 hours per week - Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work site environment**: - Dusty - ** Work setting**: - Willing to relocate - ** Tasks**: - Address customers' complaints or concerns - Professionalism...


  • Regina, Canada The Truck Outfitters Full time

    Truck Outfitters is proud to be a Saskatchewan-owned, Regina-based business, serving the community of Regina and the larger community of Saskatchewan since 1997. Truck Outfitters' service offerings include custom design, fabrication capabilities, and installation of supplier products for light, medium, and heavy-duty vehicles. **Why Work for...