Shipping Administrator

Shipping Administrator – Caldic North AmericaLocation: Mississauga, ON, CAEmployment type: Full-timeSeniority level: Entry levelJob function: Management and ManufacturingAbout The RoleThis position reports to the Shipping Administrator Supervisor and provides essential administrative support for Caldic's shipping/receiving team. Responsibilities include processing shipments, managing shipping documentation and records, coordinating with carriers, resolving shipping issues, providing customer service, and maintaining supply levels. The role is crucial for ensuring timely and accurate movement of goods while complying with regulations and maintaining accurate logs and efficient processes.Key ResponsibilitiesTo execute all shipping and receiving administrative processes and procedures as it relates to the distribution of shipments to Caldic's locations, customer sites and the receipt of suppliers' products and ingredients.Responsible to monitor and print work orders containing dry goods and purchased product to ensure orders are available to be picked and anticipated delivery dates are met; Support Liquid Blends by notifying Liquid Blends administrator of printed work orders containing liquid products.Regular communication with Replenishment to follow up on outstanding product to fill current and upcoming sale orders.Regular communication with Customer Service to ensure any order specifications, modifications or status are clearly detailed; may include overflow updates, detailed delivery instructions, change of address, delivery date/time or purchase order number.Review orders (shipped or pick-ups) up to 3 days ahead to ensure pick tickets are printed for picking and to prepare packing lists once the orders have been picked, ensuring customer requirements are met prior to shipping. Picking must be completed and signed off prior to preparing BOL for drivers.Assist the warehouse team on the floor with any issues that arise.Must ensure daily incoming report is reviewed and purchase orders are printed for receiving; manage the receiving desk to assist with delivery paperwork.Verify on a daily basis that all scheduled orders are accounted for on the run sheet; any orders not printed will go on the overflow run sheet and should be picked and loaded accordingly.Responsible to post orders as confirmation that order is picked, loaded and in-transit.Coordinate ongoing logistics duties; prepare RMAs for customer order refusals due to leaking or damaged totes and ensuring rush orders are organized and managed appropriately.Organize third party logistic deliveries as required and provide all required delivery information and paperwork; may be required for regions outside of Caldic's drivers delivery regions, out of province or international deliveries.Daily communication with Caldic drivers to resolve driver delivery issues and any other issues that may arise.Assign Caldic drivers overflow runs.Responsible to review and close partially received purchase orders and inform Replenishment.Verify Montreal transfer load; verify shipments for transfer by completing work orders and shipment confirmations.Responsible for following Food Safety and Quality requirements as per prerequisite programs, HACCP plans, CCP monitoring and SQF code.Attend any required training necessary for the job.Complete all other duties as assigned by Supervisor/Manager.Ensure compliance with all health and safety regulations, GMPs and HACCP requirements.Knowledge / Skills & ExperiencesMinimum grade 12 education or equivalent.Customer service and distribution experience is required.Must have strong computer skills.Must have strong verbal and written communication skills.Must have strong interpersonal and analytical skills.Must be able to work in a fast paced environment and continuously multitask.About CaldicAt Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.We OfferGlobal opportunities with rapid career growth and development.An inclusive, diverse, and dynamic work environment.The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more.Equal Opportunity EmployerCaldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.Ready to Join Us?If you're ready to take your career to the next level and join a global leader, apply now at CaldicSalary: CA$60,000 – CA$70,000 (Greater Toronto Area) • 3 weeks ago #J-18808-Ljbffr