Senior Manager, Group Insurance

1 month ago

Toronto ON Yonge St, Canada Cognizant Full time

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive work environment where everyone can thrive. And with projects at the forefront of innovation, you can build a wide-ranging, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role overview

We are looking for a Group Insurance Lead to advise and lead client engagements. Our diverse set of backgrounds offer different perspectives and new ways of thinking. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you

What you’ll do

  • Hands-on day-to-day operations experience and an understanding of how users intend to interact with business modules including : Product Management/Design of Canadian Group Products (someone with an underwriting background works well here)
  • Work with internal and external customers to analyze the needs and align product roadmap to strategic goals
  • Define scope, validate design on features, user stories and acceptance criteria via hands-on in the application when necessary
  • Possess a fundamental understanding of end-to-end customer experience integration and dependencies
  • Case Onboarding and Administration
  • Understanding of Flex Offering Administration
  • Enrolment Operations
  • Understanding of Spending Accounts and Flex Benefits enrolment
  • Billing Operations
  • Understanding of ASO/BASO, Taxation concepts
  • Familiarity with the specificities of Quebec vs the western and other provinces

What you bring to the role

  • Should have proven experience working with group client in Canada in Underwriter, Advisory, or Product Owner capacity
  • Working with COTS (commercial off the shelf) vendors in implementation and advising the business features is a PLUS
  • Working knowledge on SDLC and Agile based delivery
  • Fluency in French is preferred

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

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