Account Manager

3 weeks ago

Calgary, Canada Inland Audio Visual Full time

Company Description Inland Audio Visual (Inland AV) is a Canadian family-owned business with nearly a century of expertise in professional audiovisual (Pro AV) systems. Operating from locations across Western Canada, including Calgary, Edmonton, Regina, Saskatoon, and Winnipeg, Inland AV specializes in AV sales, design, service, installation, rentals, event production, and managed videoconference services. Known for combining state-of-the-art technology with superior customer service, Inland AV takes pride in ensuring a positive experience for clients and end users alike. Our team is dedicated to delivering innovative solutions that help businesses and organizations succeed with the latest AV technology. Role Description This is a full-time, on-site role located in Calgary, AB, for an Account Manager. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying and addressing client needs, and ensuring customer satisfaction. Responsibilities include managing account portfolios, creating service agreements, and collaborating with the internal team to deliver tailored solutions. Proactively meeting sales targets, fostering customer trust, and identifying opportunities to improve client experiences are key aspects of this role. Qualifications Experience with customer relationship management, sales, and account management Ability to create and execute strategic plans to maximize client satisfaction and meet organizational goals Strong communication, problem-solving, and negotiation skills Knowledge of audiovisual technology, solutions, and event production services Proficiency in client service tools and systems, and the ability to adapt to new technologies Proven ability to work both independently and collaboratively in a team-oriented environment Strong organizational and time management skills with the ability to prioritize tasks effectively A relevant post-secondary degree or equivalent experience in sales, marketing, or a related field is preferred Seniority Level Entry level Employment Type Full-time Job Function Sales and Business Development Industries Telecommunications #J-18808-Ljbffr

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