Customer Service Sales Management Trainee

4 months ago

Vaughan, Canada Sherwin-Williams Full time
strong>Job Description

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training.

During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

What you will gain:

Limitless Career Opportunities
This structured program provides the support you need, including formal discussions to review your objectives & development.

Leadership Development
You’ll develop the foundation for what it takes to become a successful leader in our organization.
We’ll teach you how to excel at customer service, sales, marketing, finance, and operations.

Professional Networking
You will also get out into the community and establish relationships essential to growing our business - and your success.

Responsibilities
  • Complete training consistent with established program
  • Support business strategies to increase sales and optimize profitability
  • Ensure high levels of customer satisfaction through excellent service
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Build positive relationships with wholesale and retail customers
  • Complete store administration
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
  • Support employee training, development, performance management, and corrective action
  • Respond to and resolve any customer and/or employee complaints
  • Partner with Store Manager to make outside sales calls to increase market share
Qualifications
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must have a valid, unrestricted Driver’s License
  • Must have at least a College or University Diploma or Degree
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. on occasion
Preferred Qualifications:
  • Have at least one (1) year experience working in a retail, sales, or customer service position
  • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
  • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
  • Have previous work experience selling paint and paint-related products
  • Have work experience using timekeeping and/or customer relationship management ("CRM") systems
  • Willingness to relocate for future job opportunities
  • Ability to read, write, comprehend, and communicate in more than one language
About Us
Here, we believe there’s not one path to success; br/>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter, and feel better. From retirement to health care, from total well-being to your daily commute - it matters to us. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. #

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