Client Services Officer Temps Plein

4 weeks ago


Burlington, Canada UW Burlington Full time

Our team is now seeking top talent for the most rapidly growing marketing and advertising teams in Burlington. National brands are calling on us to launch new products and services, acquire new customers and increase sales activity through our innovative marketing and promotional advertising campaigns.

Due to recent campaign expansion throughout the Burlington/Hamilton area, we are looking for a Customer Success Representative who can help take our promotional marketing teams to the next level. We are looking for an outgoing, positive-minded entry-level professional who isn’t afraid of face-to-face consumer interaction and is eager to learn the ins and outs of marketing and consumer sales strategies.

The Customer Success Representative will be trained to:

  • Quickly and thoroughly learn the marketing portfolio of clients
  • Set up and execute promotional events / campaigns
  • Interact with customers through on-site marketing, direct advertising, and promotional sales activities
  • Manage consumer and client relationships

The primary focus of the Customer Success Representative is to:

  • Assist in the promotional sales techniques and campaigns to stimulate demand for our clients’ products
  • Establish consumer connections and build brand loyalty in a person-to-person interactive environment during the promotional advertising campaign
  • Showcase product features and benefits to consumers at on-site promotional events by conducting product Q&A sessions and occasionally demonstrations to increase product/brand sales
  • Proactively identify new promotional techniques to increase brand loyalty and profit

Requirements of the Customer Success Representative:

  • Fluent in English
  • Ability to learn basic sales and marketing skills
  • Detail-oriented outlook
  • Fun and outgoing personality
  • Strong people skills
  • Ability to work with a team as well as individually
  • Performance-driven mentality
  • Excellent time management skills
  • Coachable attitude
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