Director, PMO

Nesto is a leading Canadian fintech company founded in Montreal in 2018. Our core mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish. We initially started as a digital broker, aiming to make the complex mortgage process more transparent through technology. We quickly evolved to build Canada’s leading online mortgage lending direct-to-consumer platform, where our qualified mortgage experts are supported by advanced technology.Since then, we have expanded our offering into a robust "mortgage ecosystem" builder, partnering with large financial institutions across Canada. Our first B2B product debuted in 2022 with IG Wealth Management, concurrent with raising a Series C funding round. A critical milestone occurred last year when nesto acquired CMLS Group. This acquisition formed the Nesto Group (under which nesto, CMLS, and its subsidiary brand Intellifi are housed), resulting in a massive increase in scale, with 1,100 employees and $73 billion in mortgage assets under administration.Why we are hiringWe deliver on our mission by empowering our partners to improve and streamline their mortgage lending operations with the nesto Mortgage Cloud. As Canada's most advanced cloud-based mortgage technology, our SaaS solution offers a best-in-class omnichannel experience. This platform consistently drives volume, boosts productivity, and lowers technology costs.To drive the execution of our upcoming projects, we are looking to hire four newly created Director-level roles that will report to our VP, Delivery, within the Customer Delivery Organization:Director, Business ConsultingDirector, PMODirector, Technical IntegrationDirector of Operations (SaaS)Work location and time zoneWe welcome applications from candidates located anywhere in Canada. This is a fully remote opportunity, with the flexibility to work from home or from any of our offices (Montreal, Quebec, Calgary, Toronto, Vancouver, and others). Please note that the core working hours for this role are based on the Eastern Time Zone (EST).What success in this role looks likeSuccess in this role is defined by the Director, PMO successfully establishing and leading a strategic Project Management Office that drives execution certainty across the Customer Delivery organization. You will build the essential frameworks and processes for planning, executing, and delivering critical initiatives, focusing on Portfolio and Project Execution Oversight, resource and capacity planning, program cadences, and robust Executive Reporting. This high-impact role requires close partnership with leaders across multiple teams.What you’ll be doingProvide comprehensive oversight for the entire portfolio of product, engineering, and customer-facing programs.Design, implement, and run the operational cadences (e.g., quarterly planning, weekly reviews) that drive our cross-functional teams.Identify and track key deliverables, milestones, risks, and dependencies across all major programs to ensure alignment and proactive issue resolution.Champion and implement standards for ways of working (e.g., project methodologies, reporting standards) that foster visibility, predictability, and collaboration.Lead the resource management and capacity planning function to ensure we have the right people on the right projects at the right time.Develop and manage a robust executive reporting system to provide a clear, consolidated view of program status and portfolio health.Oversee the development of demos, prototypes, and proofs of concept as required to support program goals.Who we are looking for8–10+ years of experience in program management, project management, or in a PMO leadership role.A proven track record of establishing and running a PMO in a fast-paced, high-growth technology or SaaS company.Expert-level knowledge of both Agile and traditional project management methodologies and the ability to apply them appropriately.Strong experience with resource management, capacity planning, and financial forecasting.Exceptional stakeholder management and communication skills, with a demonstrated ability to influence and align teams from the individual contributor to the executive level.Mastery of PMO tools and software (e.g., Jira, Confluence, Asana, Smartsheet, Monday.com).A strategic and data-driven mindset, with a passion for creating processes that are both effective and efficient.Preferred but not a mustExperience in the financial services or mortgage industry.Bilingualism in French and English.You shouldn't apply ifYou are not motivated by the challenge of building teams, defining processes, or working in a scale-up environment, preferring highly stable, low-pressure roles.You are not interested in a role that involves frequent client-facing work or high-level stakeholder negotiation.You have no passion for the fintech or mortgage technology space and are unwilling to develop domain expertise.You prefer to avoid the technical details of API integration, Solution Architecture, and core implementation activities such as User Acceptance Testing.Interview ProcessFixed Interview ProcessDiscovery Call with our VP, Delivery – 30 minutesTake-home Assignment followed by a Presentation and Q&A – 60 minutesFinal Non-Technical Interview with two additional stakeholders – 60 minutesCriminal Record and Reference Checks + OfferWhat we offerTake advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.Comprehensive Health Coverage: Top-tier Extended Health, Dental, and Vision coverage, featuring 100% drug coverage.Access to a Group RRSP/DPSP Retirement Savings Plan featuring competitive company-matching contributions.Telemedicine Services via Dialogue and coverage for Licensed Practitioner Services.Family Support: Top-Up Programs provided for Maternity & Parental Leave.The possibly to work fully remote or work from one of our offices in Montreal, Quebec, Calgary, Toronto, Vancouver, and moreContribute directly to shaping the experience that modernizes the Canadian mortgage industry.We won the 2023, 2024, and 2025 CLA Lender of the Year award, recognizing our excellence in lending services.We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.Diversity and InclusionAt nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. #J-18808-Ljbffr