Manager, Product Development

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.We are fueled by a commitment to keep health care sustainable for all British Columbians.Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).Paid vacation starts at 4 weeks per year and increases with years of service.Hybrid work environment (i.e., a combination of work from office and work from home days).Generous benefits, including extended health, dental, and benefit premiums 100% paid by PBC.Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance ProgramAbout the PositionWe are searching for a temporary up to 24 months Manager, Product Development to join our Product and Innovation team.The starting salary will be determined based on a combination of skills, education, and experience. The salary range is $82,300 – $113,200 per year.If you’re looking to take on a role that focuses on research, analysis, influencing, and driving current and future product lines at Pacific Blue Cross, we want to hear from you. This is a great opportunity with a local not-for-profit health insurance provider where you impact member experience by focusing on personalized offerings and member lifetime value while leveraging our digital channel.Your knowledge in product innovation, product and project management, market analysis and insights, partnership management, product implementation, communication, health care, and insurance are all valuable for this role.We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.This role is currently working from home 4 days a week and 1 day a week at our head office in Burnaby, BC. Apply this week if you would like to take on this role.Key Ways This Position Makes An ImpactThe Manager, Product Development manages the Product Innovation Funnel, monitors progress of project milestones and key performance indicators and takes action to ensure the achievement of department goals.In this role, you will create and deliver relevant reports and information to the leadership team to influence, support and optimize business decisions.You will support setting the direction and strategy of products and services focusing on new innovations and proactively identify areas of opportunity and competitive advantage.In this role, you will help develop the annual strategic goals for the department.You will provide leadership to direct reports to help develop them and promote an engaged and productive team.In this role, you will oversee the review, design, development and implementation of new policies, practices, work methods, procedures and standards.You will work with the Marketing team and influence the development of product materials and resources that are consistent with the overall Product and Innovation strategic direction that accurately reflect product design, positioning and product growth.The manager ensures product documentation, service agreements, training tools and promotional materials are up-to-date when products change.This position provides hands-on product assistance and leads training sessions to support product awareness and knowledge.Key Experiences You Bring To This RoleBachelor’s degree (or equivalent) with a major in Business, Marketing, Economics, or an equivalent discipline including or supplemented by courses in leadership/supervision.5 - 8 years of related experience in sales or marketing, including responsibility for operational service levels and revenue accountability.Experience working in the insurance or health care industry, with a strong preference to relevant product innovation experience.If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.While we thank all applicants for their interest, only short-listed candidates will be contacted.Diversity, Equity, and InclusionPBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner. We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources. #J-18808-Ljbffr