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Camp Manager
2 months ago
Applying our Centre’s Emergent Curriculum Philosophy, the Centre Manager is responsible for providing leadership to the Childcare and Before & After School Program at St. Reporting to the Assistant Director, the Centre Manager manages full operation of the site, which includes staff supervision, training and coaching; child programming; and meeting licensing requirements.
Major Accountabilities
Child Programming & Parent Engagement
- Responsible for meeting with prospective parents to provide information on the programs, fees, and enrollment process.
- Manage the child enrollment process on an ongoing basis and direct parents to the wait list procedure when there are no spots available.
- Communicate with parents directly when a spot is available and explains the enrollment procedure to be completed on the Childcare Management Software.
- Ensure that all enrollment forms have been completed and submitted by the parent through the parent portal of the Software.
- Collect banking information and cheques from parents and submit this information to Head Office for processing within three (3) business days.
- Contact parents regarding late payments, NSF payments, and other issues regarding registration, billing, and receivables. Relay information back to Head Office.
- Prepare for the integration of the new child and work with the Assistant Director to apply for external resources, if applicable.
- In collaboration with the RECEs, maintain child records and track child attendance within Childcare Management Software, ensuring it is accurate and up to date each day of programming.
- Process any scheduling changes for individual children within the Childcare Management Software and update the Assistant Director of such changes.
- Lead all program planning for the site with participation from RECEs.
- Lead all program planning for PA Days, March Break, and Summer Camp, with participation from the Site Supervisors and Assistant Director.
- Evaluate the programs to ensure they meet the needs of individual children and the needs of the group.
- Respond to parents’ queries regarding various matters (e.g. fees, medication, health, clothing, food, community services, etc.).
- Solicit parent feedback regarding their child on a daily basis; act as a resource to parents regarding issues, such as child development, age appropriateness, etc.; li>
- Encourage parent engagement and participate as necessary with the administration of the parent survey and post-survey action plan.
Staff Supervision
- Oversee, approve, and submit within the Childcare Management Software daily staff attendance and working hours for payroll processing. This includes staff for Childcare, Before & After Program, PA Days, March Break, and Summer Camp.
- In collaboration with the Assistant Director, participate in the hiring, onboarding, and training process of new staff, students, and volunteers, including staffing for PA Days, March Break, and Summer Camp.
