Key Account Manager
2 weeks ago
About us 👇🏼 lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve. Bootstrapped since day one, we’ve grown from 0 to $40M ARR in 6 years, without raising a single dollar. Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals. Your Mission As a Customer Success Manager, you will own a portfolio of 100 high-value clients and contribute to $1M in Annual Recurring Revenue (ARR). Your goal is to drive customer success, maximize product adoption, and ensure long-term retention, ultimately achieving a 110% Net Revenue Retention (NRR) target through proactive engagement, upsells, and renewals for the North American Market. What You’ll Do 🚀 Customer Onboarding & Adoption Led new clients through a structured and seamless onboarding experience. Provide tailored training and best practices to help customers maximize the value of lemlist. Proactively ensure customers integrate lemlist into their workflows for long-term success. 🤝 Account Management & Growth Build and nurture strong relationships with key accounts to foster engagement and loyalty. Monitor customer health metrics, identify risks early, and implement retention strategies. Act as a strategic partner, helping clients optimize their use of lemlist to drive business results. 💡 Customer Success & Support Be the trusted advisor for your portfolio, ensuring customers achieve their goals. Collaborate closely with internal teams (Sales, Product, Support) to deliver an exceptional experience. Gather customer feedback and provide insights to improve product development. 📈 Retention & Expansion Identify and execute upsell and cross-sell opportunities to increase account value. Develop and implement targeted expansion strategies to achieve 110% NRR. Drive renewals by ensuring customers see continued value in lemlist. What We’re Looking For ✅ Fluency in English, Spanish will be a + – You’ll be working with international clients. ✅ Customer-first mindset – You’re passionate about delivering outstanding customer experiences. ✅ Sales-driven approach – You understand how to drive revenue through upsells and retention. ✅ Strong communication skills – You excel at building relationships and simplifying complex ideas. ✅ Proactive problem solver – You take ownership, anticipate challenges, and find creative solutions. ✅ Experience in SaaS or Customer Success is a plus What You’ll Gain 🌍 Ownership of a high-value client portfolio in a fast-growing company. 🚀 Hands‑on experience in customer success, retention, and revenue growth. 💡 The chance to make a real impact by driving product adoption and customer satisfaction. ✨ A dynamic, international environment where innovation and collaboration thrive. Recruitment process Interview with Victoire (our TAM) Meet with Tal (Team Lead KAM) Business case + debrief (Yann Vp of Sales + Tal) Meet with Charles (CEO) Reference check Offer #J-18808-Ljbffr
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Key Account Manager
2 weeks ago
Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Maverick Sales Full timeKey Account Manager Reports To: Team Lead, Regional AccountsLocation: Vancouver - Remote (Work from Home)Job Type: Full-Time Position Overview The Key Account Manager is responsible for managing and growing key customer relationships, driving sales performance, and executing strategic account initiatives to support overall business growth. This role requires...
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Veg Pro International Full timePosition Type: Permanent | Full time | Monday to Friday (Fully remote position) Workplace: Position based in the GTA (Greater Toronto Area) Location Requirements: In-person meetings with Manager, team members and customers are required. Mobility in Ontario, Quebec and possibly British Columbia is required. Being part of the VegPro team is: Competitive...
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Key Accounts Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada The North Face Full timeKey Account Manager Buying Groups – Sport 2000 The North Face is looking for an exceptionalKey Account Manager to join our team based in Germany. The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true...
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Key Account Manager
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Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Halton Hills, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, W, Canada Essity Full timeOverviewKey Account Manager, Long-Term Care (Ontario). This is a remote position responsible for covering Ontario. The ideal candidate should be located in the Greater Toronto Area (GTA) and be able to travel often.Who We AreEssity is a global leader in health and hygiene with corporate headquarters in Stockholm, Sweden, and North American headquarters in...
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Oakville, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern, Canada Essity AB Full timeWho We AreEssity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and...
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Key Account Manager
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Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada La Senza Full timeJoin to apply for the Key Account Manager - Canada Wholesale role at La Senza3 days ago Be among the first 25 applicantsJoin to apply for the Key Account Manager - Canada Wholesale role at La SenzaGet AI-powered advice on this job and more exclusive features.OverviewWe are seeking a dynamic and results-driven Key Account Manager to lead the relaunch and...
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Key Account Sales Manager
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sun Gro Horticulture Full timeSun Gro Horticulture is one of the most prominent North American horticultural companies, employing over 800 staff and serving customers worldwide. Since its humble beginnings in 1929, it has become the leading supplier of soilless growing mixes to North America’s top 100 greenhouse and nursery growers, shipping over 70,000 truckloads of product annually....
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Key Account Manager
2 weeks ago
Quebec, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Oerlikon Full timeKey Account Manager -Eastern Canada The Key Account Manager- Remote Eastern Canada Position. This individual will work in our fast paced versitile environment, expanding sales team to drive proactive value creation and revenue generation for our services and products. Your Responsibilities Perform B2B sales activities from lead generation through closure...
