Consultant, Application Technology Support
3 months ago
Enverus is the leading energy SaaS company delivering highly-technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. This team drives adoption and usage by proactively connecting with key champions within the client’s organization to drive value and feedback on key product and technical insights.Performance Objectives
- Assist and co-lead with sales team in strategic account pursuits - able to independently and comfortably present on data, analytics, and the underlying methodologies underpinning our energy intelligence.
- Define/create and execute onboarding strategy for various business units within multiple accounts.
- Assist in the ongoing training of new and existing Principal Consultants on client engagement best practices.
- Independently deepen relationship with clients and expand active user base with PC-initiated and sales-approved strategies and tactics [within one’s own account set].
- Proactively identify important client 3rd Party Stories and Key Business Value Drivers, ensuring proper documentation in Salesforce.
- Assist in Quarterly Business Reviews (QBR) and Executive Summary with the Sales Executive and Director.
- Plan and execute on-site/virtual learning events and product refresher meetings.
- Build Enverus Brand awareness.
- Consistent (as determined by KPIs) and proactive client contact – workbook suggestions, proposing training engagements, probing for deeper workflow understanding.
- Supporting teammates by sharing knowledge and expertise.
- Applies practical knowledge of job area typically obtained through advanced education and work experience.
- Fluency in Core and Foundations functionality within Prism.
- Ability to navigate the DIWeb Application with minimal support.
- Ability to suggest and plan a change in account strategy based on nuances of a client account.
- Ability to use generated Salesforce reports to check progress within an account.
- Ability to effectively liaise with clients to set up meetings and facilitate training sessions.
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IT (information technology) consultant
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