Agile User Experience Designer

1 month ago


Montreal, Canada Thales Full time
p>Dans des marchés en rapide évolution, les clients à travers le monde font confiance à Thales. Thales est une entreprise où les personnes les plus brillantes du monde entier se regroupent pour mettre en commun leurs idées et ainsi s'inspirer mutuellement. p>Carrefour mondial de l’intelligence artificielle, Montréal est le foyer du nouveau centre de recherche et de technologie spécialisé en intelligence artificielle (cortAIx) collaborant avec les principaux groupes canadiens de recherche en intelligence artificielle à Montréal et à Toronto. S’appuyant sur ses compétences dans les principaux marchés industriels, Thales donne vie à l'intelligence artificielle au profit de ses clients tout en créant de passionnants emplois pour les chercheurs et les développeurs experts en intelligence artificielle en vue de trouver des solutions qui transformeront notre monde, du fond des océans aux confins de l'univers et du cyberespace.Le concepteur UX/CX est chargé de concevoir des expériences utilisateur et client convaincantes autour des technologies du cloud et de l'intelligence artificielle. Notre équipe de design conçoit et fournit des expériences utilisateur (UX) et client (CX) engageantes pour une variété de solutions high-tech. Dans ce processus, nous sommes impliqués dans la recherche, depuis l'analyse du marché et de la concurrence jusqu'aux visites d'observation sur le terrain, et dans le développement, depuis les flux de processus, les wireframes et les prototypes, de stratégies de conception de haut niveau.Générer des idées pour de nouveaux concepts et prototypes de design Élaborer des calendriers, des échéanciers et des budgets pour les projets Définir les objectifs et les ordres du jour des ateliers de conception Communiquer les résultats des tests de conception et de la mise en œuvre du projet Effectuer des recherches primaires et secondaires pour la collecte de données Effectuer des recherches sur les projets des concurrents et les tendances du marché Incorporer le retour d'information des itérations précédentes des conceptions dans les maquettes suivantes et les projets futurs Traduire les données quantitatives et qualitatives en rapports et recommandations pertinents Résoudre les problèmes liés à la mise en œuvre des projets Lancer des activités de recherche conformément aux exigences du projet Aider à la mise en œuvre d'initiatives de transformation pour l'organisation Administrer des tests pour valider les hypothèses relatives à la croissance des produits ou services Améliorer la qualité de l'interaction entre le client, le produit et l'organisation Expliquer les limites des solutions techniques Mettre en œuvre des changements et des corrections tout au long du cycle de vie des produits et/ou des services Vous aimez les problèmes ambigus et avez de l'expérience en conception UX/CX, en développant des propositions de valeur high-tech et en soutenant des campagnes de marketing dans des environnements B2B ou B2C Vous êtes à l'aise pour faire le lien entre le marché et nos équipes pluridisciplinaires - commerciaux, scientifiques, ingénieurs et designers UX - et les guider dans le processus de conception Vous avez un esprit d'amélioration continue et d'apprentissage 5 à 8 ans d'expérience professionnelle dans le domaine du design d’expérience client / utilisateur (CX/UX) Maîtrise du français et de l'anglais (écrit et parlé) Assurance maladie complémentaire payée par l'entreprise, assurance dentaire, HSA, assurance vie, AD&D, invalidité à court terme, programme de soins contre le cancer, assurance voyage, plan d'aide aux employés et programme de bien-être Régimes d'épargne-retraite (REER, PPCD, CELI) avec une contribution de l'entreprise et une contribution équivalente à un PPCD, sans période d'acquisition

Thales est un employeur offrant l’égalité des chances qui valorise la diversité et l’inclusion sur le lieu de travail. p>Ce poste exige un accès direct ou indirect à du matériel, des logiciels, ou des informations techniques contrôlés en vertu de la Liste des marchandises et technologies d’exportation contrôlée du Canada et/ou en vertu de la réglementation américaine Export Administration Regulations (EAR).



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