Client Intake and Administrative Assistant
3 weeks ago
We are looking for a Client Intake and Administrative Assistant with a minimum of 1 year of office administration experience to join our team. Reporting to the Practice Development Supervisor, this position will assist with daily administrative tasks and client services.
We are:
·
A growing immigration firm with expertise in all areas of immigration law, including permanent residence applications, temporary resident visas, LMIAs, inadmissibility, appeals and judicial reviews, and citizenship matters. ·
Client-focused: we work as a team to provide expert, professional, non-judgmental service to clients from all backgrounds. ·
Advocates and litigators who work for a just result for our clients and an improvement in Canadian immigration law and policy. ·
A calm, supportive and collegial working environment that will grow your skills and opportunities while giving back to the clients and communities who rely upon us.
You are:
·
A lover of learning and dealing with people from diverse backgrounds and communities. ·
Experienced: with a minimum of 1 year previous experience in customer service and office administration; ·
Educated: with a completed diploma or certificate as a legal assistant, office administrator, or equivalent training; ·
Skilled in work: excellent analytical and organizational skills, excellent customer service skills, ability to multi-task and prioritize with minimal supervision and delay, strong computer skills (experience with Microsoft Office and PC Law software is an asset); ·
Interested in immigration law: experience in an immigration and refugee law environment an asset; ·
Skilled as a person: with a positive attitude, a sense of perspective, a drive to learn and grow, a desire to provide meaningful, supportive customer service.
Job Responsibilities:
• Arranging couriers and managing client/firm mail; • Greeting clients in the office; • Managing firm communications for current clients including incoming calls, voicemails, emails, and faxes; • Managing bookings and certificate verification for Legal Aid clients; • Make copies/scans for support staff and intake purposes; • Opening e-files at the instruction of the Practice Development Supervisor; • Closing files; • Preparing retainer agreements; • Complete basic webform requests for support staff; • Support with planning firm social events; • Provide backup for Practice Development Supervisor in client intake as needed; • Maintaining office cleanliness; • Bank deposits; and • Running office errands (for example – Canada Post runs, purchasing snacks for office).
Work term: permanent, full-time Salary range: $45,000 - $55,000 commensurate with experience Excellent vacation and benefits
Please send your resume/CV and a cover letter to our Practice Development Supervisor Kate Bowley at kate@migrationlawgroup.com.
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