Bilingual Life

2 weeks ago

Winnipeg, Canada Johnston Group Inc. Full time

Bilingual Life & Disability Claims Processor Direct message the job poster from Johnston Group Inc. Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines. This role is responsible for the intake process, preparation and monitoring of all disability, life, accidental death and dismemberment and critical illness claims. As the successful candidate, you will ensure accurate and timely communication with plan sponsors, claimants and insurers. As part of the Life and Disability team, you will log and prepare new claims, calculate and process benefit payments for self‑funded (ASO) short‑term disability plans, and communicate with business partners to facilitate and document the claim submission process. You will also ensure member coverage is properly maintained and premiums are billed correctly throughout the period of a disability or life claim. In addition, you will provide excellent customer service to plan members, sponsors and insurers by answering inquiries via phone or email. *Hybrid working model based out of our Winnipeg, MB office, with three days in‑office per week. Qualifications Fluency in French and English (oral and written) is required. Priority for candidates with prior experience working with group benefits. Strong organizational skills. High accuracy and strong attention to detail. Ability to handle high volume and competing priorities. Excellent communication skills with a strong focus on customer service. Effective problem‑solving, analytical and mathematical skills. Ability to maintain confidentiality at all times. Team player with the ability to work independently. The successful candidate must be legally eligible to work in Canada. Only those selected for an interview will be contacted. JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204‑772‑9565. Seniority Level Associate Employment Type Full‑time Job Function Administrative Industry Insurance #J-18808-Ljbffr

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