Landlord Engagement Worker

2 weeks ago

Toronto, Canada Canadian Mental Health Association Toronto Branch Full time

**Landlord Engagement Worker** -** **Housing Services **(Full Time Permanent)**:
**The Role and Opportunity**:
The Canadian Mental Health Association is looking for a Landlord Engagement Worker for Housing Services Program. A main function of this position will be to actively seek new opportunities for rentals and engaging new landlords. The Landlord Engagement Worker will also assist the Housing Workers and Property Managers when conflict resolution and mediation matters arise.

**Canadian Mental Health Association **(CMHA)** is the most established and extensive community mental health organization in Canada. We identify and respond to Canada’s most pressing mental health priorities. At the national level, we push for nationwide system and policy change. At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence. Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities. **CMHA Toronto** was established in 1953. CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for people in Toronto through programs, research and advocacy. From supporting individuals experiencing a mental health crisis to providing tools that support day-to-day mental health, when people need support in Toronto, we’re here to help create belonging and hope. Join us in providing high quality mental health and addictions services, advocating for a better mental health system, and providing education and mental health supports to clients across Toronto.

RESPONSIBILITIES
- Developing strategies to engage current and new property managers in order to increase CMHA Toronto’s access to market rentals
- Use of a database to track and document landlord engagement efforts
- Assisting all CMHA Toronto housing program to have access to quality units in the private market
- Liaising with all CMHA housing programs to understand the needs of their clients who are seeking housing
- Assisting with recommendations for housing offers in order to increase likelihood of a successful tenancy
- Preserve positive relationships with CMHA’s current long-term landlord relationships
- Create new positive relations with landlords within the City of Toronto
- Provide informal education opportunities on mental health to landlords in order to reduce stigma and increase awareness

SKILLS YOU BRING
- Post Secondary Degree/Diploma in Social Services or an equivalent
- Minimum 2 years of experience as a Housing Outreach Worker or a similar role
- Experience providing community based direct service to adults with mental illness
- Experience or education in business, sales or real estate will be considered an asset
- Knowledge of the Residential Tenancy Act and supportive housing
- Familiarity with homeless outreach initiatives and the shelter system
- Excellent facilitation skills
- Strong mediation, problem solving and conflict resolution abilities
- Knowledge and understanding of landlord tenant issues within CMHA
- Demonstrated understanding of the impacts of addiction, mental health and homelessness
- Demonstrated awareness of the intersection between mental health and racism for homeless individuals
- Demonstrated ability to work effective both independently and within a team
- Ability to foster and maintain relationships with the corporate sector and community agencies
- Ability to communicate in a second language is an asset
- Excellent interpersonal and conflict resolution skills
- Experience working with diverse communities
- ** Required to have a valid Ontario Driver’s License, access to a vehicle and insurance coverage.**

**Work Location: 86 Rosemount Avenue, Toronto**

**Salary: $57,928 - $67,118**

WHY CHOOSE CMHA TORONTO?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Comprehensive Group Health Insurance - Health, Dental, Vision, Paramedicals
- Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
- Work-life balance and flexibility - to ensure you have time for the things that matter to you
- Annual Professional Development Funding for career learning and advancement
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibilit

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