Physician Clinical Administrative Assistant

4 weeks ago


Ottawa, Canada Appletree Medical Group Full time $18
Physician Clinical Administrative Assistant - Ottawa Region (Multiple Clinics)
Who We Are:Appletree Medical Group is the most progressive multi-disciplinary medical group in Canada. We assist and manage the practices of Ontario’s best family physicians and specialists, including physicians offering virtual healthcare services. For over two decades, we have worked with bright and motivated individuals on our mission to improve access to community healthcare in Canada. Our journey is now leading us to help other parts of the world rebuild access to healthcare in their own communities, and we are only just getting started. Come discover how you may join our talented team and participate in shaping the future of community healthcare. Why You Should Join Us:At Appletree, we offer a wide range of career opportunities for individuals seeking experience in the healthcare industry. We have suitable positions for medical school hopefuls, those interested in a career in healthcare, foreign medical graduates, those who are still searching for a career path, and experienced professionals who are looking to make a positive impact in our community. We offer opportunities for growth, flexible work hours, access to premium healthcare services for you and your family, a flexible benefits plan, and valuable experience that will jumpstart your career and continue your professional development. The Opportunity:The Physician Clinical Administrative Assistant position is designed for International Medical Graduates or Internationally Trained Physicians. It is ideal for the individual who is looking to gain knowledge in the Canadian healthcare system and is actively pursuing medical licensing in North America. The Physician Clinical Administrative Assistant works under the supervision of a physician, who acts as a technician and assistant being the "eyes and ears" of the doctor in the exam room.  Compensation:
  • $17.70/hour, plus additional bonuses based on individual services.
  • Must meet training milestones in the first three weeks of employment including all exams and certificates. 
  • Following a 3-Month probationary period the Physician Clinical Administrative Assistant is eligible for a Performance Review. 
  • Following the successful completion of this review, they will have the opportunity to train in one or more specialty programs (e.g. Diabetes Program, Travel Medicine, Allergy Testing, Foot Care, and Wellbaby). 
  • Working in any of these programs will earn the Physician Clinical Administrative Assistant an additional ‘per service/task’ bonus, on top of their usual hourly rate of pay and basic bonuses. 
 Benefits: Vision, dental, medical, and paramedical services, with eligibility beginning at 6 months of continuous full-time employment. What You'll Do: Physician Clinical Administrative Assistants are fully trained on and responsible for the following: 
  • Collaborate with physicians and other healthcare professionals to provide comprehensive patient care.
  • Assist in performing triage, taking patient histories, and conducting limited physical examinations when needed.
  • Schedule patient appointments, tests, and procedures, optimizing the clinic's schedule and minimizing patient wait times.
  • Coordinate referrals to specialists and follow up on patient care plans.
  • Appropriate application of scripts, scenarios and clinical skills, and usage of EMR.
  • Ensure consistent inventory levels through daily stocking of exam rooms.
  • Ensure a clean & quiet environment by cleaning/sanitizing exam rooms, common spaces, foyers, bathrooms. 
  • Proper registration of the patient administratively (i.e. reception, scheduling, collecting payments, etc.) 
  • Basic IT troubleshooting, as needed. 
  • Accompany healthcare providers during patient visits and document patient encounters in real-time.
  • Document patient encounters, medical histories, and treatment plans accurately in electronic medical records (EMR) systems.
  • Prepare and update patient charts, ensuring they are current and complete.
  • Assist with order entry, including prescriptions, referrals, and diagnostic tests as directed by the provider.
  • Assisting health care providers with medical procedures such as wound care, suture removal, and specimen collection.
  • Assist with minor surgical procedures and provide post-operative care instructions to patients.
  • Females: Perform Pap examination under supervision, specimen collection and documentation
  • Collaborate effectively with physicians, managers, medical assistants, and administrative staff to ensure seamless patient care and clinic operations.
  • Participate in team meetings, training, and other quality improvement initiatives.
  • Other duties as required
 What We're Looking For:
  • Completion of a medical degree. 
  • Completion of MCCQE, USMLE, and/or NAC OSCE is considered an asset.
  • Previous residency interviews in the US or Canada is considered an asset. 
  • Recent medical experience (within the last 5 years) is considered an asset. 
  • Excellent communication skills in English with the ability to communicate effectively with patients, families, and healthcare professionals (spoken, written, reading and comprehension); other languages are considered an asset. 
  • Must be permanently eligible to work in Canada (i.e., Permanent Resident or Canadian Citizen) or have a Work Permit valid beyond 12 months (no sponsorships).
  • Typing speed of 40WPM for data entry.
  • Committed, reliable, and flexible regarding scheduling of shifts (i.e., days, evenings, and weekends).
  • Flexibility regarding working at multiple clinic/office locations in the city.
  • Exceptional customer service skills. 
  • Professionalism and a positive attitude. 
  • Enthusiasm.
  • Respectful of others. 
  • Passion for personal learning, training and ongoing development.
  • Strong understanding of medical terminology, clinical procedures, and patient care protocols.
  • Proficiency in using electronic medical records (EMR) systems and other relevant software.
  • Basic IT knowledge and familiarity with computer systems.
  • Excellent interpersonal skills.
  • Exceptional organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a dynamic healthcare setting.
  • Flexibility to adapt to changing priorities and patient needs.
  • Prior experience in a clinical administrative role is an asset.
 What's Next:Our process for hiring is rigorous. Our objective is to ensure that you are the right fit for us, just as we are for you. We promote fairness, equity, and diversity, as such, you will meet and speak to various people on our hiring team throughout the process. The screening stage begins with a few application questions, a basic communications assessment, and finally a phone interview. Successful applicants moving into the selection stage will be invited to an in-person interview where more information about the position is given to the candidate. At that point, you will have the opportunity to ask job-specific questions and make an informed decision on whether you should join us. Appletree is committed to the full inclusion of all qualified individuals. As part of this commitment, Appletree will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please direct your inquiries to careers@appletreemedicalgroup.com.

About Appletree Medical Group:

The Appletree difference Founded in 1992, Appletree Medical Group is one of Canada’s largest multi-specialty groups. Our growing network of modern medical facilities across Ontario enables our doctors to provide world-class medical care to our patients. Working with highly-trained staff and the latest technology, our physicians are able to deliver the best care possible for patients and their families in our communities. Our Mission Appletree Medical Group exists to professionalize, and improve access to, community healthcare in Canada. We provide comprehensive healthcare solutions when, and where, they are needed. We use technology and efficient clinic workflows to optimize medical practices for physicians, while creating flexible and accessible healthcare experiences for our patients.



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