Bilingual Disability Claims Coordinator

2 weeks ago

Vaughan, Canada GFL Environmental Inc. Full time

Bilingual Disability Claims Coordinator page is loaded Bilingual Disability Claims Coordinator Apply locations Vaughan, Ontario time type Full time posted on Posted Yesterday job requisition id R13527 Reporting to the Manager of Disability Management, the Disability Claims Coordinator is responsible for
proactive end-to-end occupational and non-occupational claims across Canada.

The Disability Claims Coordinator will coordinate claims reporting, tracking, objections, appeals, and facilitate return to work to minimize lost time, while ensuring compliance with various WCB/STD/LTD policies and legislation. In the role, you will directly manage complex claims by applying comprehensive case management principles in close collaboration with human resources and operations to reduce the human and financial impact of occupational injury/illness claims.

Key Responsibilities:

• Access, review and process non occupational and occupational claims

• Manage the claims and return to work process, including the timely completion of required documentation

• Advise managers, HR and Business leader on best practices for all work-related injuries/illness while meeting legislative and contractual requirements

• Prepare claim appeals including performing file reviews and drafting formal employer submissions to support claims cost relief

• Maintain confidential and sensitive information, including documentation/records and relevant details throughout the life of claim

• Develop injury and trending analysis for all regions

• Prepare detailed statistical trend analysis and develop reports and presentations including the preparation of graphs and charts

• Creating clearance certificates and completing contractor agreements • Initiate and lead return to work meetings with all stakeholders when required

• Support the field H&S Team with respect to all disability management related matters

• Conduct case assessments, contacting the employee and their direct manager to explain the disability management process and gather information for assessment purposes

• Review job demands and identify suitable work while adhering to the essential duties as they are key elements to ensuring successful return to work solutions that are cost efficient and effective

• Determine an appropriate return-to-work (RTW) plan with the employee and the employer and provide active support for the RTW planning process between stakeholders

• Manage transitions from STD to LTD when applicable

• Additional tasks as assigned

Knowledge, Skills and Competencies:

• College Diploma or University Degree specializing in Human Resources

• Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with employees and outside partners

• Comprehensive understanding of occupational disability management, specifically WCB/CSST/STD and LTD

• Comprehensive and/or working knowledge of Occupational Health and Safety legislation and Employment Standards Act

• Must be well organized and detailed oriented

• Self-starting proactive individual who can work well independently and in a team environment

• Proficient in using Microsoft Excel, Word, Outlook and PowerPoint, and ability to learn HRIS

• Valid G driver’s license and access to a vehicle as some travel may be required • Able to work well under pressure and meet set deadlines

• Bilingual fluency in English and French

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Current GFL Employees

If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub .

Welcome

At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us.

At GFL, growth isn’t just for our business—it’s for our people.

Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey.

We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.

With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.

We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way.

Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.

GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.

Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities.

Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

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