HM: Domino's General Manager

3 weeks ago

Trail, Canada Domino's | DPZ Kootenays Ltd Full time
Join Our Team at Domino's

Ready to lead the world’s best pizza delivery company to even greater heights? At Domino's, we're dedicated to great food, flexible schedules, and creating a fun, supportive work environment. We're looking for a passionate and experienced General Manager who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task in a fast-paced environment.

At Domino's, we pride ourselves on our team members, and our team members take pride in Domino's Pizza. Being the best pizza delivery company in the world takes exceptional team members working together. At Domino's Pizza, our people always come first

Your Role in the Domino's Team-

Customer Service:

  • Ensure exceptional guest experiences by providing high-quality service and products.
  • Greet customers warmly, whether on the phone or in person, and answer menu questions.
  • Address guest service complaints promptly and professionally, turning negative situations into positive ones.
  • Perform all the duties of the Customer Service Representatives and Delivery Drivers when needed.

Restaurant Operations:

  • Manage the shift, ensuring your team has the tools they need to succeed.
  • Maintain critical standards of quality, service, and cleanliness.
  • Schedule staff effectively, manage inventory, and maintain restaurant equipment.
  • Operate the cash register and collect payments.
  • Make fast, accurate, and consistent products while complying with all portion sizes, recipes, and baking procedures.
  • Assist the team during busy periods or as needed, demonstrating a readiness to roll up your sleeves and help out with service, food preparation, and other day-to-day operations.

Team Leadership:

  • Lead a team of 3 to 30 employees during your shift.
  • Recruit, train, and develop a diverse team.
  • Promote a respectful, fun, and motivating team culture.
  • Exhibit integrity, honesty, and accountability in all situations.

Financial Management & Compliance:

  • Oversee sales goals, inventory, cash, and other financial responsibilities.
  • Complete all paperwork accurately to ensure compliance.
  • Continuously develop and implement methods to increase sales and achieve targeted costs.

Strategic Planning:

  • Work with the Restaurant Owner to set the restaurant’s goals and create a plan to achieve them.
  • Develop and implement strategies to improve operational efficiency and meet business objectives.
Dough-lightful Perks:

When you join the Domino's team, you'll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect:

  • Flexible Schedules: We offer schedules that fit your life, whether it's part-time or full-time.
  • Competitive Wages: Earn competitive pay for all your hard work.
  • Health Benefits: Access to health insurance and wellness programs.
  • Free Uniforms: Look sharp with our provided uniforms.
  • Store Discounts: Enjoy discounts on delicious Domino's products.
  • Paid Training: Participate in our industry-leading Management Development Program.
  • Career Advancement: Excellent opportunities to advance within the company, including the potential to become a franchise owner.
  • Supportive Work Environment: Work in a fun, dynamic setting with a team that values honesty, transparency, and accountability.
REQUIREMENTS
  • 2-5 years of quick-service restaurant experience in a supervisory role.
  • 2-4 years of management experience running high-volume locations; previous restaurant or retail management experience preferred.
  • Must be 18 years of age or older and legally eligible to work.
  • Strong math and analytical skills for managing sales goals, inventory, and cash.
  • Computer skills: Proficient with point-of-sale systems and Microsoft Office (Word, Excel, and Outlook).
  • Strong leadership, interpersonal and communication skills.
  • Valid driver's license and reliable transportation.
  • Capable of lifting up to 50 pounds and standing for extended periods.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to communicate effectively with customers in English.

Join the Domino's Family

Since 1963, we’ve grown from just one store to the #1 pizza company in the world. At Domino's, our most important ingredient is our people We're not just about making and delivering great pizza—we’re about creating an awesome work environment where everyone feels valued and can thrive.

By joining our team, you’ll be on the front lines of a company that’s committed to innovation, quality, and making a positive impact in our communities. From perfecting our pizza recipes to providing excellent customer service, every role at Domino's contributes to our mission of bringing joy to our customers and creating a better future for all. We can't wait to hear from you

Domino's is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants responding to this posting may be applying to an independently owned and operated Domino's restaurant franchise, and all hiring decisions will be made by the franchisee.

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