Manager - Supplier Quality

3 weeks ago

Mississauga, Canada MHI Canada Aerospace Inc. Full time

Job Title: Manager - Supplier Quality

Department: Quality

Reports to: Director - Program Office & Supply Chain

Job Category: Salaried

About MHI Canada Aerospace, Inc.

MHI Canada Aerospace, Inc. (MHICA), a group company of Mitsubishi Heavy Industries, is a Tier 1 manufacturer of major aircraft structures and assemblies, based in Mississauga, Ontario. Over the past decade, MHICA has built more than aircraft components, establishing a recognized worldwide reputation for capacity, precision, on-time delivery, and excellence.

MHICA has two state-of-the-art facilities combined to 476,000 sq. ft., which includes Manufacturing & Assembly, Engineering, Quality, and Supply Chain, where highly-skilled employees work on Bombardier's sector-leading Global 5000/6000 and Challenger 350 business aircraft.

Scope of Position:

Reporting to the Director - Program Office & Supply Chain, the Manager - Supplier Quality will be responsible for leading the MHICA Quality team. In this role, the Manager - Supplier Quality will address issues, set priorities, manage, and coordinate all aspects of the in-house quality inspection process and MHICA First Article Inspection (FAI) process regarding wing assembly and corrective action. The Manager - Supplier Quality will support aircraft assembly operations for assembled components (structure assembly), installed kits, and mechanical/hydraulic systems. Additionally, the Manager will coordinate and manage quality issues with the customer.

Other duties include:

  • Lead and drive a company culture that supports overall business objectives.
  • Establish processes and procedures for process control, improvement, testing, and inspection.
  • Serve as the primary quality control resource for problem identification, resolution, reporting, and improvement.
  • Champion continuous improvement efforts to reduce rework and non-conformance reports.
  • Support concurrent engineering efforts by participating in design development projects representing quality assurance.
  • Report to management on quality issues and trends.
  • Coach and fill in gaps with respect to receiving products during quality investigations.
  • Apply professional technical expertise and guidance to solve complex issues by interpreting technical data, drawings, MHICA engineering specifications, and customer specs.
  • Review engineering investigation requests regarding non-conformance and initiate quality deficiency reports ensuring accuracy, clarity, and comprehensiveness.
  • Work cross-functionally to implement processes and controls to maintain AS 9100 approval status.
  • Verify Supplier Quality documents for completeness and accuracy.
  • Perform product/process audits on received product to ensure FAI AS9102 and MHI Quality System requirements are met.
  • Coach and recommend disciplinary action; attempt to resolve informal complaints and grievances.
  • Provide clear and specific performance feedback and appraise the effectiveness of employees on their annual developmental review.
  • Recruit, train, and evaluate quality team members.
  • Determine, understand, and perform the evaluation of training needs and competencies.
  • Ensure staff members follow company policies and procedures.

Skills and Qualifications:

  • Strong-minded and committed, focused on delivery, able to work under pressure and tight deadlines.
  • Strong negotiation and conflict resolution skills.
  • Strong communication and presentation skills.
  • Ability to present data and reports to facilitate decision-making.
  • Hands-on experience and demonstrated skills regarding First Article Inspection process and FAI specific forms and inspection records in compliance with AS 9102 standards.
  • A thorough working knowledge of various customer and industry quality system models such as ISO9000, AS9100, and D1-9000.
  • Advanced blueprint-reading skills for interpretation of drawings, part lists, GD&T tolerances, and symbols.

Experience:

  • 8-10 years of well-rounded progressive experience relative to aerospace structures product quality, design, and manufacture is required.
  • Experience within an aerospace or manufacturing environment.
  • Experience providing leadership, managing staff, and effectively building an environment of collaboration and teamwork.
  • Experience developing, leading, and supporting cross-functional teams implementing continuous process improvements.
  • Ability to work and interact with representatives from other departments throughout the organization and externally.
  • Ability to interpret technical manuals, illustrations, specifications, diagrams, and schematics.

Education:

  • Bachelor's degree in Aerospace, Mechanical, Chemical, or related engineering discipline is preferred.
  • Master's Degree is preferred.

Please note - the Company will conduct a criminal background check upon hire.

Why MHICA?

  • Tier 1 Aero Structures Facility
  • Competitive compensation packages
  • Extensive training programs
  • Employee referral program
  • Employee engagement programs all year round
  • Comprehensive Benefits & RRSP group contribution program
  • Corporate Partnerships

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. MHI Canada Aerospace is an equal opportunity employer and encourages women, aboriginal people, persons with disabilities, and members of visible minorities to apply. MHICA is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). MHICA will provide accommodations to job applicants with disabilities throughout the recruitment process.

If you require an accommodation, please notify us and we will work with you to meet your needs.

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