Account Manager
4 days ago
Select how often (in days) to receive an alert:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position SummaryThe Surgical Account Manager at STERIS is responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, and assuring that all Customer experiences are positive, noteworthy and exceeding expectations. The Account Manger acts as a primary contact and sales consultant accountable for the Customer experience. This individual is responsible for selling all products in the surgical portfolio including IT related video integration along with the traditional suite of Surgical tables, lights, booms, stainless and service contracts. The Account Manager is the quarterback for all Customer projects in their area (renovation to new construction) from inception through implementation orchestrating both internal and external resources to ensure Customer satisfaction. The capital Account Manager is expected to appropriately balance their time selling the Company’s established line of products as well as all new product introductions. Using their consultative selling skills and competencies and thorough understanding of the industry and market need, the Account Manager focuses on positioning the Company’s products and services to provide solutions for our Customers.
Duties- Actively identifies profitable revenue growth opportunities while maintaining account retention in assigned territory.
- Responsible for selling all products in the Surgical portfolio including healthcare video integration along with the traditional suite of surgical tables, lights, booms, stainless and service contracts.
- Calls on a wide spectrum of call point within hospitals and integrated delivery networks, including OR leadership, Risk Management, Materials Management, Bio-Medical, Infection Prevention Practitioners, surgeon and nursing staff.
- Develops and maintains consultative sales relationships with all key-buying influences in each account and continuously strengthens those relationships by both frequent communication and on-going self-education of the industry changes. Identifies and responds to key account technical and departmental decision makers’ needs.
- Maintains complete knowledge of each account’s history, contacts, and current and long-term purchase plans for designated products.
- Develops relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, Infection Prevention, Risk Management, Architects,and Equipment Planners.Surgeons/Physicians.
- Possesses a strong working knowledge of STERIS products and services ( clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. Understands and effectively presents technical literature and how it applies to solving the Customer needs.
- Provides product demonstration, presentations and in-servicing based upon Customer’s needs.
- Organizes and runs successful trails within the territory while adhering to the EEP Program. Manages mock room trials, where needed.
- Ensures thorough knowledge of GPO contracts and their application to individual Account and IDN Health Systems. Maintains constant communication with all internal and external parties during the progression of the sales transaction.
- Acts as a quarterback for all Customer projects (renovation to new construction) from inception through implementation orchestrating both internal and external resources to ensure Customer satisfaction. Ensures order processing, architectural service, construction, and shipment schedules to equipment installation are orderly and timely by communicating with all appropriate support functions (Project Managers, Traffic, Customer Service, Technical Service, etc)
- Develops and implements annual business plans for territory/assigned accounts including, but not limited to, opportunity development, competitive strategies and targets to drive sales growth. Maintains and grows market share of all designated product/services. Consistently analyzes to improve and develop their franchise. Obtains highest margin and revenue sales goals by providing solution based opportunities for the Customer
- Forecasts orders and sales on a monthly, quarterly and yearly basis. Understands and strives to provide accurate forecasts to be used for both manufacturing and financial reporting.
- Maintains thorough current and competitive product knowledge and clear understanding of market dynamics in order to match Company products and services to solve Customer needs.
- Records Customer feedback and complaint information through the proper quality processes and channels.
- Balances priorities so as to manage current Customer needs while reserving adequate time to prospect new business opportunities.
- Performs other duties as assigned by management.
- Bachelor's Degree
- Bachelor’s degree required (Business or Marketing preferred)
- 3 - 5 years’ sales experience consistently meeting/exceeding sales goals; minimum of 2 of the 3 years in successful B2B or medical device sales experience.
- Successful history of selling new products, increasing product utilization, and protecting existing market share position.
- Experience in medical and consumable equipment sales; experience selling to a variety of departments with an emphasis within the MDRA / GI departments.
- Understanding of the hospital buying process including the role of National Accounts, GPO, and Distributors preferred.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Job Segment: Medical Device Sales, Medical Sales, Account Manager, Infection Control, Sales, Healthcare
-
Account Manager
1 week ago
Quebec, Canada Stampaudio Full timeAccount Manager Job brief The Account Manager's primary role is to oversee client relations and the bidding process for potential new projects. Working closely with the Creative Director, the Account Manager is responsible for all matters of business development and client relations, in addition to occasionally representing the studio on the global stage...
-
Account Manager
7 days ago
Quebec, Canada Stampaudio Full timeAccount Manager Job brief The Account Manager's primary role is to oversee client relations and the bidding process for potential new projects. Working closely with the Creative Director, the Account Manager is responsible for all matters of business development and client relations, in addition to occasionally representing the studio on the global stage...
-
Manufacturing Account Manager
1 month ago
Quebec, Canada Caplugs Full timeAt Caplugs, we work to identify and develop talent, continuously focusing on innovation, learning and improvement to deliver on our promise to be the product protection partner our customers need to solve their challenges. Are you ready to be a part of our team? SUMMARY: Remote Industrial Account Manager responsible for management/growth of existing...
-
Account Manager
4 weeks ago
Quebec City, Canada STERIS Full timeAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: The Surgical Account Manager at STERIS is responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by...
-
Account Manager
3 weeks ago
Quebec Province, Canada Formerra LLC Full timeThe Account Manager is responsible for developing profitable growth. Primary focus will be development of potential target customers based on a specialization platform. Includes forecasting annual objectives for sales, margins and volume growth. Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra...
-
Account Manager
7 days ago
Quebec, Canada Novatize Full timeABOUT NOVATIZE It is well known that unified commerce is the future of modern trade. At Novatize, we have seized this opportunity by specializing in the implementation and marketing of innovative e-commerce solutions. Why do we exist? To help businesses build strong relationships with their customers! Would you like to see the results of your work in action?...
-
Account Manager
1 week ago
Quebec, Canada Novatize Full timeABOUT NOVATIZE It is well known that unified commerce is the future of modern trade. At Novatize, we have seized this opportunity by specializing in the implementation and marketing of innovative e-commerce solutions. Why do we exist? To help businesses build strong relationships with their customers! Would you like to see the results of your work in action?...
-
Bilingual Account Manager
3 weeks ago
Quebec, Canada MSH Americas - Diot-Siaci Group Full timeAbout You:You will be responsible for fostering positive relationships with clients during the implementation and ongoing delivery of the benefits program. This includes ensuring that client needs are identified, understood, and resolved within MSH International guidelines. Occasional travel may be required.In this role, you’ll get to:Collaborate with...
-
Bilingual Account Manager
3 weeks ago
Quebec, Canada MSH Americas - Diot-Siaci Group Full timeAbout You: You will be responsible for fostering positive relationships with clients during the implementation and ongoing delivery of the benefits program. This includes ensuring that client needs are identified, understood, and resolved within MSH International guidelines. Occasional travel may be required. In this role, you’ll get to: Collaborate with...
-
Bilingual Account Manager
3 weeks ago
Quebec, Canada MSH Americas - Diot-Siaci Group Full timeAbout You:You will be responsible for fostering positive relationships with clients during the implementation and ongoing delivery of the benefits program. This includes ensuring that client needs are identified, understood, and resolved within MSH International guidelines. Occasional travel may be required.In this role, you’ll get to:Collaborate with...
-
Account Manager
3 weeks ago
Quebec City, Canada EightSix Network Full timeJob Description Company: Our client is a leading software solutions company specializing in the Industrial Automation marketplace. With a strong commitment to innovation and customer satisfaction, they are dedicated to providing cutting-edge software solutions that enhance operational efficiency and drive business success. Description: Our...
-
Account Manager
1 month ago
Quebec City, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Account Manager
4 weeks ago
Quebec City, Canada Alliance Group & Staffing Full timeWe are looking for an **Account Manager** for our client located in **Markham**. The company is in the business of computer appliances. **Responsibilities**: - Proactively identifies sales opportunities with accounts, existing and new (hunter) - Focuses to develop the company's relationships and engagement within all levels of the assigned account base. -...
-
Account Manager
4 weeks ago
Quebec City, Canada COSENTINO Full timeFeb 17, 2023- Quebec, CA**What are we looking for**: **What you will do**: As an Account Manager, you will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are...
-
Account Manager
4 weeks ago
Quebec Province, Canada COSENTINO Full timeMar 20, 2023- Maritime, QC, CA**What are we looking for**: **What you will do**: As an Account Manager, you will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what...
-
Account Manager
4 weeks ago
Quebec City, Canada EightSix Network Full timeJob Description ****This position is based in the Montreal area and the successful candidate will have Food Service experience selling into major distributors ***Healthcare sales experience would be a bonus**** Our client is a well established successful and growing company that prides itself on being one of the top food brokers in Canada. They pride...
-
Senior Account Manager
3 weeks ago
Quebec, Canada TECO-Westinghouse Full timeSENIOR ACCOUNT MANAGER – ELECTRIC MOTORS/CONTROLS ****We are looking for 3 Senior Account Managers for the following locations in Canada **** Edmonton Calgary QuebecPosition Overview As a Senior Account Manager, you are a highly organized individual with superior customer service skills. You enjoy building productive, professional relationships and...
-
Senior Account Manager
3 weeks ago
Quebec, Canada TECO-Westinghouse Full timeSENIOR ACCOUNT MANAGER – ELECTRIC MOTORS/CONTROLS ****We are looking for 3 Senior Account Managers for the following locations in Canada **** Edmonton Calgary QuebecPosition Overview As a Senior Account Manager, you are a highly organized individual with superior customer service skills. You enjoy building productive, professional relationships and...
-
Account Manager SME
6 days ago
Quebec, Canada Banque Nationale du Canada Full timeA career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide clients towards the most suitable financial solutions. Your job: Develop your client portfolio; Meet bu
-
Swine Key Account Manager
1 month ago
Quebec, Canada Ceva Santé Animale Full timeCeva is seeking a Swine Key Account Manager for Quebec!Ceva Animal Health Canada established itself in Canada with the acquisitions of CentaurVA Animal Health and Vetech Laboratories in October 2011. Our Canadian presence expanded during 2019 when we acquired IDT Biologika subsidiary Gallant Custom Laboratories manufacturer of autogenous vaccines.Ceva offers...
