Specialist Solution Management

3 weeks ago

Toronto ON, Canada Canadian National Railway Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join usJob SummaryThe Cloud Automation Specialist is an experienced cloud engineer responsible to define and set the monitoring and automation requirements needed to properly support CN’s cloud operation.The incumbent is to ensures that monitoring tools and automation requirement, including AI Ops, IaC, CI/CD and DevSecOps governance and practices, are delivered for the cloud and platform for a successful operationalization.Main ResponsibilitiesCloud Operation Excellence· Define, documents, communicate, and enforce monitoring, observability and automation guidelines, standards and best practices.· Participate to all initiatives related to monitoring, automation, optimization, efficiency, capacity planning, emergency response, change management and process improvements.· Contribute to the AI Ops roadmap· Manage capacity performance and support FinOps right sizing effort· Monitor and maintain system availability and performance.· Contribute to defining, designing and implementing suitable monitoring and automated processes to optimise the day-to-day support activities.· Review root cause analysis documents and ensure actions taken to reduce future occurrences with proper monitoring and automation.Architecture and Project Partnering· Be an active member of the Cloud CoE representing Operation· Educating teams on latest observability, monitoring and automation technologies· Help define and set the monitoring and automation practice that meets the operation requirements· Work with Cloud integration project to capture key operation support requirements and ensure their implementation and adoptionRequirements· GCP certifications· Minimum 5 years overall IT work experience· At least 2years of experience in the field of cloud computing and monitoring operation with hands-on experience with Infrastructure as code technology such as Terraform and Ansible· Experience in AI and Machine Learning is an asset· Hands-on experience with CI/CD technology such as Azure DevOps and Git· FinOps and Cloud cost control experience is an asset· Troubleshooting and analyticalAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

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