HCP Partner

4 weeks ago


Montreal, Canada UCB S.A. Full time

Make your mark for patients


Position: HCP Partner (Territory Manager – Quebec West) Immunology - Dermatology

We are seeking an experienced Territory Manager with a proven track record of meeting or exceeding territory business and market share objectives, to optimally manage the assigned territory of Quebec West.

About the role:

Amplifies and strengthens the matching of UCB therapeutic solutions with appropriate patients in assigned accounts and territory through strong collaborative relationships with key HCPs. Ensures UCB Operational Compliance to the highest professional standards. The expectation is that compliance is a part of how we operate. Adherence to compliant behavior is an expectation at UCB.

Who you’ll work with:

As part of a multidisciplinary team, continues to develop knowledge of the business to fully understand the healthcare and competitive environment. Coordinates stakeholder management provides regular feedback to internal stakeholders and colleagues of the HCP partner team on market situations and field intelligence that could impact business.

What you’ll do:

  1. Possess a high level of product, competitive, customer and territory knowledge and acts as primary point of contact for HCPs, with primary focus on Dermatologists.
  2. Through strong business relationships with HCPs, and deep knowledge of UCB solutions, communicate key benefits to targeted customers to support product positioning and drive patient value through quality face-to-face and virtual customer interactions.
  3. Develops and ensures optimal implementation of territory business plan, sales analysis, and allocation of promotional resources.
  4. Defines, develops, and executes impactful tactical plans and HCP learning programs, including speaker programs and other educational events, designed to enhance HCP knowledge and experience with UCB products, drive customer engagement and value, and meet the needs of patients.
  5. Effective utilization of approved omni-channel marketing tools and clinical studies to advance the understanding of the science supporting marketed products and indications.
  6. Organize and coordinate promotional speaker programs and other educational events to meet customer needs.
  7. Complete administrative tasks, including timely and accurate expense reporting, training, and adherence to corporate compliance regulations, creating, and updating target physician lists, accurately register and report physician calls and insights in the CRM system.
  8. Travel within the assigned territory on a routine basis; some overnight travel is required to see all target customers; on occasion, the Territory Manager will be required to represent UCB in business functions such as conferences and congresses that may require being present during weekends.

Interested? For this position you’ll need the following education, experience, and skills:

  1. Bachelor’s degree in health sciences, business or related field is required.
  2. Strong collaboration and interdependent partnering skills to work closely with multiple internal business partners to include HCPs (Primary focus is Dermatologists / Internists), KOLs, AHPs, nurses, pharmacists.
  3. Excellent oral and written communication skills.
  4. Position territories are based in West Quebec, QC; a qualified candidate must reside in the geographic boundaries of the territory (Montreal, QC) and have a valid driver’s license.
  5. Relevant biopharma sales experience (5 years) will be considered, and experience selling in Immunology/Dermatology.
  6. High personal motivation with a customer-service orientation and an entrepreneurial mindset.
  7. Comfort and competencies in virtual engagement and omnichannel strategies.

Why work for us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

At UCB Canada, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

UCB Canada is committed to taking every reasonable precaution to protect employees, our customers, and the communities in which we serve. As a result, it is a term and condition of employment that a candidate be fully vaccinated against COVID-19, subject to applicable human rights legislation. For clarity, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination (including any applicable boosters) or (ii) proof of required accommodation under relevant human rights legislation, and UCB Canada’s determination that the requested accommodation can be provided.

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