Technical Analyst
4 weeks ago
JOB DESCRIPTION
Location: Hybrid (Scarborough, ON)
Duration: 3 months
Our client, a leading financial institution in Scarborough, ON is looking for a Technical Analyst to provide technical leadership, expert guidance, coordination and strategic support to teams and centers of practice with a focus on facilitating inclusive design principles and driving adoption of digital accessibility techniques. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.
Typical Day in role:
- Develop and document accessibility standards, and policies
- Collaborate with teams in a strategic, self-directed manner to support digital product development
- Mentor and collaborate with other accessibility, design and usability specialists
- Be recognized as an accessibility technical subject matter expert for user interface experiences, monitoring industry trends to identify best practices and extend as needed
- Drive contributions to ongoing guidelines for accessibility standards and requirements by other SMEs and incorporate input from other centres of practice
- Develop and continually evolve accessibility testing processes, methodology, tools and criteria
- Explore capabilities of digital platforms and identify strategic opportunities to drive accessibility forward
- Find strategic opportunities for identifying and removing accessibility barriers in order to positively impact the user experience for users with disabilities and drive appropriate systemic changes
- Provide strategic direction, training, expertise and feedback to build accessibility knowledge and capacity within various teams across the Bank
- Leverage insights gathered through participation in usability testing with people with disabilities to refine best practices and methodologies
- Work directly with teams and centres of practice to:
- Lead vision of accessible and inclusive customer journeys and/or interactions across functions
- Coach and guide designers and engineers on advanced accessibility principles
- Document and develop best practices and technical implementation techniques
- Document and develop manual and automated accessibility testing techniques and remediation methods
- Engage thoughtfully, collaboratively and professionally with the engineering and business teams to identify common needs and drive strategic accessibility efforts across projects
- Mentor and collaborate with other accessibility, design and usability specialists within the bank
- Actively contribute to the development of the Accessibility Community of Practice
- Actively participate in and contribute to the Design Community of Practice
- Actively participate in the wider digital accessibility community
- Will be partnering with teams/stakeholders that speak Spanish
Must-Have Skills:
- 5 to 8 years of practical digital accessibility experience, with demonstrated knowledge of digital accessibility standards and inclusive design principles, including the Web Content Accessibility Guidelines
- 5+ years of experience with frontend technologies including limitations and constraints, as it relates to digital accessibility for mobile and responsive web applications
- 5+ years of experience with disability-related issues with respect to digital accessibility, assistive technology including screen readers, print magnification software and alternative input systems, providing accessibility solutions for content creators, product designers, developers, and testers
- 5+ years of experience with accessibility testing techniques using automated and manual testing procedures (e.g. Wave, Axe, Andi, or other automating testing tools)
Nice-To-Have Skills:
- Bilingual in Spanish
Soft Skills Required:
- Proven ability to effectively communicate the complexities and opportunities of accessibility and inclusive design to technical and non-technical audiences with various skillsets
- Strong understanding of usability and user interface design principles
- Strong relationship-building and influencing skills
- Self-driven, with ability to take ownership and accountability; must be adept at working in a self-guided manner to drive inclusive design principles
- Comfortable working within tight timeframes and working creatively and strategically within specific constraints
- A fast learner who has an appetite to learn what’s behind both simple and complex financial solutions
- Adaptability and flexibility
Education:
- Bachelors in technical field, digital design, related fields - or equivalent working experience
- CPACC general or web certification an asset
Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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