Restaurant and events manager

2 weeks ago

Niverville, Canada Niverville Heritage Centre Full time

The Niverville Heritage Centre is a community based, leading provider of seniors housing solutions dedicated to enhancing the lives of our elderly community members. With a commitment to excellence and compassion, we strive to create vibrant, safe, and supportive environments where seniors can thrive and enjoy their lives to the fullest.

We are seeking a manager with strong leadership and communication skills to oversee the operations of Hespeler’s Cookhouse & Tavern and the Event Centre. The candidate will possess among other qualifications, experience working with event management, a background in hospitality and customer service, and a genuine passion for serving the community.

Responsibilities:

  • Responsible for all aspects of service delivery in the Niverville Heritage Event Centre and Hespeler’s Cookhouse & Tavern.
  • Work together with the Events Manager and Kitchen Manager/Food Services Manager to ensure high quality menu selections are available to event clients and restaurant guests.
  • Create service staffing schedules that remain within operational budgets while ensuring excellent customer service and quality delivery.
  • Interact with various suppliers to ensure maximum value and costing is realized.
  • Provide leadership that results in service delivery, within budget, that meet (and preferably exceed) guest expectations.
  • Setting, communicating and maintaining timelines and priorities on every project.
  • Communicating, maintaining and developing guest relationships and resolve guest complaints.
  • Participate in the analysis of sales data and suggest changes resulting in revenue growth and increased service delivery.
  • Ensure that good communication exists between all departments affected by restaurant and event services.

Qualifications:

  • Post secondary education in hospitality, food service or events management.
  • Minimum 3 years of experience in event and hospitality in progressive leadership roles.
  • Event management experience and proficiency in various events software planning.
  • Strong leadership and marketing skills to promote and sell events to interested parties and sponsors.
  • Combination of education and work experience will be considered.
  • Excellent interpersonal and communication skills both verbal and written.
  • Comfortable interacting with the public and seniors

Please submit your resume and cover letter to hr@heritagecentre.ca, attention Jessica Beaupre, HR Generalist before May 3, 2024. We look forward to hearing from you

Job Type: Full-time

Work Location: In person

Application deadline: 2024-05-03

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