Restaurant & Events Manager

1 month ago

Niverville, Canada Niverville Heritage Centre Full time

**DATE POSTED**:

- Monday, April 15, 2024

**EMPLOYER**:

- Niverville Heritage Centre

**CITY/TOWN**:

- Niverville

**BUSINESS LOCATION**:

- 100B Heritage Trail

**DESCRIPTION**:

- The Niverville Heritage Centre is a community based, leading provider of seniors housing solutions dedicated to enhancing the lives of our elderly community members. With a commitment to excellence and compassion, we strive to create vibrant, safe, and supportive environments where seniors can thrive and enjoy their lives to the fullest.-
**Responsibilities**:

- Responsible for all aspects of service delivery in the Niverville Heritage Event Centre and Hespeler’s Cookhouse & Tavern.
- Work together with the Events Manager and Kitchen Manager/Food Services Manager to ensure high quality menu selections are available to event clients and restaurant guests.
- Create service staffing schedules that remain within operational budgets while ensuring excellent customer service and quality delivery.
- Interact with various suppliers to ensure maximum value and costing is realized.
- Provide leadership that results in service delivery, within budget, that meet (and preferably exceed) guest expectations.
- Setting, communicating and maintaining timelines and priorities on every project.
- Communicating, maintaining and developing guest relationships and resolve guest complaints.
- Participate in the analysis of sales data and suggest changes resulting in revenue growth and increased service delivery.
- Ensure that good communication exists between all departments affected by restaurant and event services.Qualifications:

- Post secondary education in hospitality, food service or events management.
- Minimum 3 years of experience in event and hospitality in progressive leadership roles.
- Event management experience and proficiency in various events software planning.
- Strong leadership and marketing skills to promote and sell events to interested parties and sponsors.
- Combination of education and work experience will be considered.
- Excellent interpersonal and communication skills both verbal and written.
- Comfortable interacting with the public and seniors

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