Human Resources Generalist

3 weeks ago

Brantford, Canada Extend Communications Inc. Full time
Human Resources Generalist (up to 12 months Contract)

Brantford, ON, Canada

Job Description

At Extend Communications,we stand for integrity, innovation and initiative. Our experience and expertise extend to a variety of industries such as real estate, small businesses, service companies, corporations and governments. We don’t have a one size fits all strategy. We will customize our services to fit your business needs with our cutting-edge software and hardware.

You can always count on us, even during a disaster.We’re prepared to operate with our contingency plan and spare equipment so we can deliver 24/7. When you experience an emergency, we have a tailored plan to help your company handle the situation.

OUR VISION: To Extend our People, our Clients, and our Community, from where they are today to where they Dream to be
OUR MISSION:To improve our clients’ business initiatives by providing outsourced communication solutions that seamlessly integrate our high quality staff and the latest technology, into their companies.

OUR CORE VALUES
INTEGRITY – Open, honest, and transparent with each other, our clients, and our community.
INITIATIVE – Think it, say it, do it
INNOVATION – Ideas drive our creative solutions.
INDIVIDUALS – Our strength is our people.

Extend Communications is currently hiring a Human Resources Generalist (up to 12 month) Contract position. This position will be a hybrid role with the Corporate Office located in Brantford, Ontario.

Position Title: Human Resources Generalist

Reporting to: Chief Financial Officer

Job Overview

The Human Resources Generalist is responsible for the HR function including activities related to recruitment and workforce planning, talent management, human resources information management, employee engagement and wellbeing, health and safety, strategic process planning and benefit administration. The Human Resources Generalist will execute HR initiatives and practices that contribute to an employee-orientated culture.

Job Responsibilities

  • Participate in daily employee relations and human resources administration including maintaining employee files, generating reports, creating employment letters, managing employee updates and reminders etc.
  • Maintain job descriptions, employee policies, procedures, and work instructions
  • Assist managers with Performance Improvement Plans and evaluations
  • Design and implement organizational tools and programs to support employee engagement, change management and team effectiveness
  • Collaboratively aid in the development of processes and procedures for all departments within the organization
  • Maintain compliance with federal, provincial, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law
  • Promote an atmosphere of continuous learning; gather feedback from individuals and teams to improve work processes and work/life balance
  • Develop and implement measures to increase employee morale, motivation, and satisfaction, while reducing turnover
  • Manage the employee survey process, assess trends, gaps, and outcomes, and collaborate with managers to create an action plan
  • Provide coaching to manage employee performance and employee relations
  • Partner with Managers to investigate and address employee issues while ensuring consistency in progressive discipline and investigations
  • Attend and participate in employee disciplinary meetings, terminations, exit interviews, and investigations
  • Oversee the administration of the payroll process, review payroll details on a biweekly basis and providing back-up when needed
  • Manage the full cycle recruitment process
  • Support leaders in the development of job descriptions for new and existing positions and create effective job postings
  • Develop and implement recruitment plans related to talent acquisition, succession planning, employee relations, and retention initiatives
  • Evaluate existing training programs and other key training initiatives and provide suggestions
  • Create and evaluate new and existing training manuals for all positions within the organization
  • Assist in identifying, organizing, and facilitating professional development opportunities for all employees
  • Manage the occupational (WSIB) and non-occupational injuries and the return-to-work process
  • Manage the company benefit and RRSP plans; evaluate and recommend areas to support/enhance the employee experience
  • Be familiar with and adhere to the Occupational Health & Safety Act, ensuring compliance
  • Attend Health and Safety meetings regularly and update records, policies, and procedures
  • Create a safe and healthy work environment that fosters a positive team culture
  • Ensure consistently high levels of Management/Employee communications throughout our in-house and remote team
  • Perform other duties as assigned

Job Requirements and Qualifications

  • Bachelor’s degree or college diploma in HR related field combined with a minimum of 3 years’ experience
  • CHRL or CHRP designation preferred
  • Demonstrated ability to meet the strategic objective for HR and the organization; to maintain and enhance our culture for our team
  • Sound leadership, presentation, and teambuilding skills
  • Excellent interpersonal and communication skills with individuals at all levels of the organization
  • Ability to anticipate and manage change effectively
  • Highly organized with a great attention to detail
  • Strong knowledge of the Dayforce Ceridian platform
  • A positive and proactive approach towards solving problems and meeting challenges
  • Willingness and ability to learn the existing call answering platform
  • Knowledge of and the ability to interpret the ESA and other applicable legislations.
  • Proven ability to work in a confidential manner, demonstrating appropriate discretion at all times.
  • Well versed in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Extend Communications is committed to fair and accessible employment practices. If you require any accommodation, please advise the recruitment team.

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