Manager, Psychiatric Service – Ref #2024-014
4 days ago
The Manager of Nodin’s Psychiatry Service provides effective leadership and direction to a multi-disciplinary team who together support/assist psychiatrists and their clients through organizing, scheduling appointments and providing case management etc. This role is responsible for the daily operation, providing the full range of managerial duties including: managing staff, delegating work, scheduling staff, evaluating performance, developing policies and procedures, developing budgets, maintaining operational expenses within the budget, service development and performing other administrative duties, as needed. The role ensures consistencies in the standard of practice, providing quality management, risk management, and utilization review as required.
The Manager of the Psychiatry Service reports to the Director of Nodin Mental Health Services.
QUALIFICATIONS:• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Minimum education required is a Baccalaureate Degree in Nursing from an approved university.
• Must be currently licensed as a Registered Nurse and have experience equivalent to at least three years of full-time work as a registered nurse, including at least one year of mental health nursing work experience.
• Substitution of Graduate Education for Experience: a master’s degree or higher in nursing may substitute for one year of the required work experience, there being no substitution for the required one year of mental health nursing work.
• Current Certificate of Competence from the College of Nurses of Ontario.
• Previous management/supervisory experience preferred.
• Experience assessing and working with high-risk complex cases is preferrable.
• Knowledge, education or training in working with traumatized individuals.
• Familiarity of mental health diagnoses and psychiatric medications is preferable.
• Good knowledge of techniques for managing, developing, planning, and monitoring programs.
• Innovative problem solving and decision-making skills.
• Ability to exhibit a high level of organizational skills, prioritizing and multi-tasking skills.
• Ability to foster a successful and healthy workplace environment.
• Relationship building skills to form and maintain collaboration with a diverse range of stakeholders.
• Ability to function effectively during change management; periods of rapid change and transition.
• Conflict management skills.
• Must be able to handle sensitive/confidential material in accordance with SLFNHA policies and procedures and PHIPA.
• Ability to build and manage a budget effectively.
• Have competencies to effectively write funding proposals.
• Previous experience with an Electronic Medical Record is an asset.
• Must be able to write clearly and concisely to explain information in a well thought out, logical and effective manner.
• Superior data management, analytical and report writing skills.
• Proficiency in computer, typing and word processing skills.
• Experience in program design/enhancement and implementation a definite asset.
• Innovative thinking, ability to generate new ideas, and creativity.
• Able to design and deliver presentations.
• Strong public speaking skills to present the service to others.
• Demonstrated understanding of and competence in serving culturally diverse populations; knowledgeable of First Nations’ people, history, culture, health priorities and social issues.
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
• Must be willing to travel to First Nation communities by flight if necessary, and valid driver’s license.
• Must be willing to live in Sioux Lookout (or within a daily commuting distance).
• The ability to perform the requirements of the position on a regular basis.
• Manages a multi-disciplinary team and fully accountable for all personnel matters including hiring, coaching, training, performance evaluations, disciplinary actions etc.
• Provides oversight, direction, and clinical leadership in all facets of the delivery of service to provide maximum in efficiency and quality to consumers and partners.
• Manages the daily operations and work activities of staff on the team providing supervision, motivation and direction.
• Reviews all referrals and holds case management meetings for assignment of cases.
• Holds regular individual supervision meetings to assess work and performance; teach; give direction, provide information, discuss any issues, ensure consistent application of clinical standards, discuss techniques used on cases; case progress; and provide clinical direction.
• Assuring proper staffing levels are maintained at all times to ensure safe and therapeutic patient care.
• Contract management (i.e. negotiating, planning, contract creation, execution, administration, and monitoring compliance with terms/conditions).
• Administering, monitoring, and ensuring staff adhere to organizational policies and procedures.
• Planning, developing and implementing systems that positively impact the ability to perform the work and fulfill the goals of the service efficiently and effectively.
• Providing effective problem solving and conflict resolution as required.
• Short-term and long-term strategic planning; creating workplans to reach service objectives and enhance program.
• Composing new job descriptions as required.
• Planning and writing proposals.
• Ensuring there is always strong multi-disciplinary team collaboration.
• Utilization management (e.g. review of service to ensure clients are receiving at or above quality standards, case reviews, check client records, speak with patients and care providers regarding treatment, ensure there is response to plans of care etc).
• Making sure all required documentation is completed by team members in an accurate and timely manner.
• Collaborating with partners and ensuring all team members are doing the same to strategize on how best to help clients.
• Ensuring team members make referrals as necessary to other services.
• Conducting monthly information sharing meetings with staff.
• Ensuring communication practices are clear and in place.
• Action community concerns and requests appropriately.
• Providing statistical data and other operational program reports and information as required by Director.
• Overseeing the budget and fulfilling all funding reporting requirements.
• Developing Standard Clinical Operating Procedures for the unit.
• Sit on relevant working groups or advisory committees.
• Other duties that may be deemed necessary by immediate supervisor.
Closing Date: Open until filled
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