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Inspector - Bilingual

3 months ago


Ottawa, Canada Alcohol and Gaming Commission of Ontario Full time

Position Title: Inspector - Bilingual
Position Term: Full-time Contract (up to 12 months)
Division/Branch: Operations Division / Regulatory Compliance Branch (RCB)

Application Deadline: July 10, 2024

Pay Level & Hours of Work: Level 8 (37.5 hours / week)
Pay Range: Min: $38.63 per hour to Max: $45.45 per hour
Position Location: Ottawa; Ontario. Travel within the Province of Ontario is required.
Area of Search: Within 100 km radius of the location listed above
Note: Applicants beyond 100 km of of the location listed above may be considered

The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming (casino, lottery, and charitable gaming), horse racing, and cannabis sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest.

If you thrive in a diverse dynamic environment, and are passionate about learning and development, come and work with us, because the Regulatory Compliance Branch is looking for a driven Bilingual Inspector to join our team.

In this role, the Inspector will use their thorough knowledge of the Registrar’s Standards for Gaming, Lottery and Cannabis along with the Liquor Licence and Control Act, Gaming Control Act, Horse Racing Licence Act and other related legislation and regulations to plan and undertake compliance activities at licensed/registered premises including special occasion permit functions, break-open ticket vendors, commercial/charitable gaming sites, cannabis retail stores, racetracks, horse training centres, bingo halls and registered lottery retailers.

The Inspector will interpret and apply the Registrar’s Standards and regulatory law; assess public interest issues relative to compliance findings; complaints/violations; participate in and conduct reviews of incidents; undertake corrective action; maintain effective liaisons and working partnerships with police services; provide guidance and advice to licensees, registrants, applicants and the public.

The ideal candidate will have:

  • Advanced written and oral French language skills to Ontario Government standards.
  • Demonstrated experience in/and substantial knowledge of risk-based, outcomes-focused law/regulatory enforcement and information-gathering techniques.
  • Direct experience conducting inspections and/or other compliance activities and providing excellent service to the public.
  • Excellent report writing and organizational skills with the ability to successfully meet frequent deadlines.
  • A proven ability to build relationships at all levels with internal and external stakeholders.
  • The ability to make sound decisions when faced with difficult/confrontational situations.
  • Demonstrated ability to give evidence at hearings and court proceedings.
  • The ability to work independently and as part of a team.
  • Experience using word processing applications and MS Office software.
  • A willingness to travel and work variable hours (including nights, weekends and statutory holidays).
  • A valid driver’s licence with an acceptable driving record.
  • The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

The AGCO is an inclusive and equal opportunity employer.


The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.

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