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Community Case Coordinator

3 months ago

Greater Sudbury, Canada March of Dimes Canada Full time

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing.

More than eight million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward:

  • Purpose: Champion equity. Empower ability.
  • Vision: An inclusive, barrier-free society for people with disabilities.
  • Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

  • Contributing to our important mission: creating real change for people with disabilities
  • Joining a leading national charity with a history of impact and a future full of possibility
  • Enjoying industry-leading employment incentives and benefits
  • Supported in your professional growth, development, and success
  • Included in our empathetic and supportive work culture

This Opportunity

We are currently looking to fill one Full Time, Permanent Community Case Coordinator (CCC) role in our North East region – Sudbury, ON - 35 hours weekly.

Duties include the following:

  • Community Case Coordinator oversees programs, which provide Community Support Services to clients with disabilities and seniors. These services include the provision of personal care and activities of daily living to support clients to remain independent in their home environment.
  • The CCC will often work with community partners so a focus on collaboration, teamwork, and flexibility is required.
  • The CCC is responsible for overseeing service delivery, administration, and supporting the management of human resources to meet client’s needs within MODC’s policies and procedures.
  • Will complete client intakes and provide client orientation, care planning and ensure that service contracts are accurate and done in a timely manner.
  • Will complete regular assessments of client needs within their own home environment within a timely manner.
  • Will support client scheduling and coordinate staff using internal scheduling system.
  • A team approach to problem solving is required, as well as direct contact with clients, staff, community partners, and MODC management team. Building professional relationships with collaborative partners, community support agencies, and hospital discharge planners is essential for arranging coordination of services.
  • Performs duties in a professional manner, which respects the dignity and right to privacy and maintains client and staff health and safety.
  • Travel throughout the Greater Sudbury Area is required to complete intakes, assessments, and service delivery support.
  • Typically scheduled to work regular business hours; however, MODC provides 24-hour support to its clients and the CCC will oversee staff who work various shifts.
  • To participate in service delivery and on-call responsibilities as needed/scheduled.

Qualifications and experience

  • Degree or Diploma in Human Services/Healthcare education. Preferred background in Nursing, Social Service Worker or Social Work.
  • 2 – 5 years experience coordinating services for Seniors or people with disabilities highly desirable.
  • Community-based experience working with seniors or individuals with a disability.
  • Highly organized and excellent time management skills.
  • Excellent communication skills, written and verbal.
  • Demonstrated ability to supervise and train employees including organizing, prioritizing, and scheduling work assignments.
  • Problem solving and conflict resolution skills.
  • Strong observation and assessment skills.
  • Knowledge of behavior management principles.
  • Current Standard First Aid and CPR certification.
  • Valid driver’s license and reliable transportation.

How to apply

If you are interested in applying, please submit your application by July 10, 2024. Please note that we do not require a cover letter for frontline roles.

Questions about working at March of Dimes Canada?

For general inquiries, you can reach us at recruitment@marchofdimes.ca.

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