Staff Operations Officer

2 weeks ago

British Columbia, Canada Aplin Full time

Are you a strategic leader with a passion for optimizing operations and driving growth across multiple locations? We are seeking a dynamic and experienced insurance professional to oversee and support a network of approximately 12 branch managers, ensuring seamless coordination and operational excellence. The client is a rapidly growing BC based brokerage, offering services in all lines, from auto, personal lines and commercial lines.  Responsibilities In this leadership position, you will serve as the central figure in streamlining workflows, enhancing efficiency, and fostering growth initiatives across all branches. Key Responsibilities: Oversee and support multiple branch managers to ensure consistency and operational excellence Develop and implement standardized workflows to improve efficiency across branches Promote and support growth initiatives to expand operational capabilities Act as a liaison among branches to facilitate communication and best practices Drive continuous improvement efforts and strategic planning Qualifications Experience managing a large insurance office or multiple branches  Knowledge in all lines of insurance products  Level 2 license  Proficiency with Applied EPIC  Strategic thinker with a focus on scalable growth Excellent communication and interpersonal skills Benefits & Perks Competitive salary  Comprehensive medical and dental benefits  Paid time off  This role requires full time in office presence  At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

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