Senior Network Analyst

3 months ago

Montreal, Canada Banque Nationale du Canada Full time

Area of Interest: Information technology

As a Senior Network Analyst in the IT Security Infrastructure and Assets Operations team at National Bank, you’ll be an expert in resolving network incidents as well as carrying out various change requests. In this job, you’ll have a positive impact on our organization thanks to your network incident resolution skills and your knowledge of Cisco, F5, CheckPoint and AWS platforms.

Your role:

  • Diagnose problem situations and help resolve complex issues by implementing permanent corrective measures in a continuous improvement perspective.
  • Oversee the implementation of new network infrastructure solutions.
  • Analyze change requests related to the network infrastructure, assess the impact on existing applications, and suggest and carry out the appropriate changes.
  • Understand business issues, identify stakeholders’ network infrastructure needs, and propose technological solutions to support the completion of stakeholder activities.
  • Conduct various complex analyses, identify discrepancies, and make recommendations to optimize system efficiency and resolve major problems.
  • Provide management with all the information needed to influence orientations and strategies related to the network infrastructure.

Your team:

As part of the IT and Operations sector, you’ll be on a large team of 15 colleagues and you’ll report to the Manager, IT Telecommunications Management. Our team stands out for its versatility and collaboration both internally and with other teams. We offer 24/7 support for the entire Bank with the help of our team in Thailand.

We offer on-the-job learning to help you master your role. Customized training content is also available on topics such as Cisco, CheckPoint, AWS, F5, etc. to encourage you to keep learning. You’ll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.

Prerequisites:

  • Bachelor’s degree in a related field and 7 years of relevant experience OR master’s degree in a related field and 5 years of relevant experience.
  • Solid problem resolution experience in a Cisco environment.
  • Very good knowledge of network technologies/concepts (switches, routers, firewalls, WAN accelerators, VPNs, load balancers, F5, DNS, proxy servers, VoIP, QoS).
  • Knowledge of network tools (Wireshark, Zabbix, etc.).
  • Experience in the financial services sector, an asset.
  • Excellent ability to work in complex environments and grasp complex technological concepts.
  • CCNP certification an asset.
  • ITIL certification an asset.
  • Strong interpersonal skills, ability to influence and interact with various stakeholders (technical experts, senior management, etc.).
  • Verbal and written communication skills.
  • Autonomous and results-oriented.
Skills:

Analytics, Application Security, Cisco VoIP, Creativity Skills, Decision Making, Diversity & Inclusion, Functional Analysis, Incident Management, Influence others, Initiative, IT Incident Management, Learning Agility, Network Administration, System Observability, Teamwork.

Your benefits:

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

These are a few of the benefits available to you. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Regular feedback and ongoing communication are encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

If you require accommodation during the recruitment process, feel free to let us know. We welcome all candidates

For an environment that supports your career path:

There are many varied opportunities for you to progress and develop in your career, including on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, and internal career days.

For an inclusive and diverse environment:

We foster inclusion in an environment where each person’s unique qualities are celebrated and valued. We welcome all candidates

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