Senior Network Analyst

4 weeks ago

Montreal, Quebec, Canada National Bank Full time

As a Senior Network Analyst at National Bank, you will be part of the IT Security Infrastructure and Assets Operations team, where you will leverage your expertise in resolving network incidents and implementing change requests. Your role will have a positive impact on our organization, thanks to your network incident resolution skills and knowledge of Cisco, F5, CheckPoint, and AWS platforms.

Your Role

  • Diagnose complex issues and implement permanent corrective measures in a continuous improvement perspective.
  • Oversee the implementation of new network infrastructure solutions.
  • Analyze change requests related to the network infrastructure, assess the impact on existing applications, and suggest and carry out the appropriate changes.
  • Understand business issues, identify stakeholders' network infrastructure needs, and propose technological solutions to support stakeholder activities.
  • Conduct complex analyses, identify discrepancies, and make recommendations to optimize system efficiency and resolve major problems.
  • Provide management with information to influence orientations and strategies related to the network infrastructure.

Your Team

You will be part of a large team of 15 colleagues, reporting to the Manager, IT Telecommunications Management. Our team is known for its versatility and collaboration, both internally and with other teams. We offer 24/7 support for the entire Bank, with the help of our team in Thailand.

We offer on-the-job learning to help you master your role. Customized training content is available on topics such as Cisco, CheckPoint, AWS, F5, etc. to encourage you to keep learning. You will also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development.

Prerequisites

  • Bachelor's degree in a related field and 7 years of relevant experience OR master's degree in a related field and 5 years of relevant experience.
  • Solid problem resolution experience in a Cisco environment.
  • Very good knowledge of network technologies/concepts (switches, routers, firewalls, WAN accelerators, VPNs, load balancers, F5, DNS, proxy servers, VoIP, QoS).
  • Knowledge of network tools (Wireshark, Zabbix, etc.).
  • Experience in the financial services sector, an asset.
  • Excellent ability to work in complex environments and grasp complex technological concepts.
  • CCNP certification an asset.
  • ITIL certification an asset.
  • Strong interpersonal skills, ability to influence and interact with various stakeholders (technical experts, senior management, etc.).
  • Verbal and written communication skills.
  • Autonomous and results-oriented.

Your Benefits

  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

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