Network Management Analyst, IT Operations

4 weeks ago


Montreal, Quebec, Canada NBC Full time
Job Summary

We are seeking an experienced Network Management Analyst to join our IT Operations team at NBC. As an Intermediate Network Analyst, you will be responsible for resolving network incidents and carrying out various change requests.

Your key responsibilities will include:

  • Managing simple to complex network incidents
  • Processing various network operational requests in a timely manner
  • Overseeing alerts from the various monitoring systems
  • Ensuring the stability of environments and their use
  • Keeping the CMDB up to date when changes are made to the environment
  • Helping to remediate security issues
  • Implementing firewall rules previously approved by the security team

About the Role

This is an exciting opportunity to join our dynamic IT Operations team and contribute to the delivery of high-quality network services. As a Network Management Analyst, you will work closely with our team of experts to resolve network incidents and ensure the stability of our environments.

Requirements

To be successful in this role, you will need:

  • Solid problem resolution experience in a Cisco environment
  • Very good knowledge of network technologies/concepts (Switch, Router, firewalls, network accelerators, VPN, load distributor (F5), DNS, Proxy, QoS)
  • Knowledge of network tools (Wireshark, Zabbix, etc.)
  • Experience in the financial services sector an asset
  • Excellent ability to work in complex environments and grasp complex technological concepts
  • CCNA certification, an asset
  • ITIL certification an asset
  • Verbal and written communication skills
  • Independent and results-oriented

What We Offer

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These include:

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic

About NBC

NBC is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.



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