Senior Product Manager, Lending and Insurance Products

7 days ago

Campbell River, Canada ATB Financial Full time

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the role

As ATB's next Senior Product Manager, you are a visionary with an exceptional ability to to execute while listening to our clients and team members. You bring expertise to your jobs to be done and problems to be solved, ensuring a balance between end users and enterprise objectives. You understand retail lending, people, process, technology, and innovation as well as the fine thread that binds all these together to drive value for our clients. 

You will work closely with experts in product management, design, research and development and inspire others to build experiences clients love. You build actionable plans to manage though the product lifecycle through listening to clients, aligning with senior partners and leaders in both Everyday Financial Services and Private Banking, driving both delivery and optimization of products our clients need. You will help maximize the potential and adoption of retail lending products by establishing performance benchmarks that drive KPIs and growth.

You'll be curious and understand trends, anticipate market needs, monitor the competition, and ensure ATB is always leading for our clients and Team Members. 

Accountabilities
  • Gain a deep understanding of ATB client experience, identify and help fill product gaps, and generate new ideas which grow market share, improve client experience, and help drive growth and revenue
  • Lead the end-to-end product development life cycle: concept, business case, requirements, development, delivery and refinements for Banking Products
  • Create buy-in for product vision with key internal partners
  • Create and maintain product strategy, vision and roadmap for iterations against client and business outcomes
  • Drive product improvements or new product launch including working cross-functionally with relevant teams and stakeholder groups to support throughout the product lifecycle
  • Partner with Everyday Financial Services and Private Banking to develop product pricing and product positioning strategies 
  • Act as enterprise SME on lending products or product line; accountable for delivering annual business objectives
  • Be accountable for delivery of client & business outcomes; discovers, designs, develops and manages activities for a specific product or group of products through entire lifecycle
  • Deliver feasible, viable and desirable client experience for product and/or product line by leveraging data insights, partners and stakeholders
  • Manage multiple products and be the "go to" person for your products including breaking down goals into tactical steps to demonstrate value and learn to inform future goals 
Skills, experience & requirements

Core Technical Skills

  • 3+ years of product management experience, preferably on core banking products
  • Deep understanding of lending experience, preferably retail lending
  • Experience developing product strategy and effectively communicating to key stakeholders
  • Experience in Agile and Waterfall organizations
  • Strong business acumen
  • Experience with tools such as Smartsheets, Tableau, JIRA, MIRO and asset
  • Experience leading and facilitating workshops
  • Previous experience delivering capabilities related to retail lending

Interpersonal and Leadership Skills

  • Excellent communication & collaboration skills
  • Eager to learn and deliver
  • Can inspire and influence
  • Appetite to work as part of a team
  • Strong critical thinking, problem solving & prioritization skills
  • Proactive, adaptive & transparent
  • Ability to work with both on-site and remote team members

Accreditation

  • Bachelor's degree in business, management, computer science or equivalent degree/experience or prior experience as an Retail Lending professional, product manager or product designer in a company required
  • AIPMM certified, or equivalent experience preferred

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying 
Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.
Online applications are preferred. Please let us know if you require any accommodations.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

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